Job Description
Job DescriptionBenefits:
- 401(k) matching
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
About Us:
Village Home Stores is more than just a store were a destination for home inspiration. From appliances and cabinetry to lighting, flooring, and design, our team helps bring dream homes to life across the Quad Cities region. Were proud to offer small-town service with big-brand expertise, and were looking for someone who shares our passion for helping customers create spaces they love.
About the Role:
As our Appliance Sales Specialist, youll be the go-to expert for customers shopping for new appliances helping them find the perfect fit for their homes and lifestyles. Youll guide customers through product features, financing, and post-sale support while representing the trusted Village Home Stores brand.
This role is ideal for someone who enjoys building relationships, learning about new products, and delivering a great customer experience from start to finish.
What Youll Do:
- Connect with customers: Greet every shopper with a welcoming attitude and build genuine relationships that turn first-time visitors into lifelong customers.
- Guide and educate: Help customers understand product features, benefits, and options across leading appliance brands.
- Sell confidently: Share the value of buying local and purchasing through Village Home Stores, including service contracts and complementary products.
- Support our customers: Follow up after delivery, assist with rebates and warranty claims, and ensure every customer feels appreciated.
- Collaborate and communicate: Work closely with our design, cabinetry, and flooring teams to provide a seamless experience for customers.
- Stay organized: Enter orders in QuickBooks, manage the delivery schedule, track sales logs, and maintain digital customer records.
- Keep our showroom shining: Take pride in maintaining a clean, welcoming, and inspiring retail space.
What Were Looking For:
- Strong communication and relationship-building skills
- A genuine desire to help customers and solve problems
- Comfort working with technology and point-of-sale systems (QuickBooks experience a plus)
- Excellent attention to detail and organizational habits
- Ability to thrive in a team-oriented environment
- Previous retail or sales experience preferred, but not required well train the right person
Why Join Village Home Stores:
- Competitive pay with performance-based incentives (based hourly rate + commission)
- Supportive, family-owned business culture
- Opportunities to grow and cross-train across departments
- Employee discounts on appliances and home products
- A chance to be part of a community-loved brand that values craftsmanship, creativity, and service