FAMILY COORDINATOR (HEAD START)

Job Description

Job Description

GENERAL DESCRIPTION:

The Family Engagement Coordinator is responsible for coaching and providing supervisory guidance to Family Engagement team members in order to strengthen staff capacity. The FEC will work collaboratively with the Early Learning, Mental Health and Disabilities and Health and Nutrition staff in order to enhance family life practices and circumstances that promote child development and well-being

TASKS AND ESSENTIAL JOB RESPONSIBILITIES:

1. Work in collaboration with the Director of Family Engagement and ERSEA and other leadership to develop, implement and refine the program’s family engagement approach in order to promote family outcomes that support children’s school readiness and well-being

2. Coach and provide supervisory guidance to Family Engagement team members in order to strengthen staff capacity and move staff towards mastery in core competencies included in the Family Advocate Success Rubric.

3. Build a team that works collaboratively with Early Learning, Mental Health and Disabilities, and Health and Nutrition leadership/team in order to enhance family life practices and circumstances that promote child development and wellbeing.

4. Assist the Director of Family Engagement & ERSEA to identify community partners to proactively support all family’s needs provide on-site support and interventions.

5. Oversee advocates’ roles with ERSEA (Eligibility, recruitment, selection, enrollment and attendance) 6. Work with agency leadership to align program’s Family Engagement approach with the Office of Head Start’s Parent Family Community Engagement Framework, and to enhance interventions to achieve family outcomes in the seven targeted outcome areas

7. Provide coaching and support to family engagement staff to ensure the reliability of family assessment and goal progress data and to strengthen staff focus on outcomes-focused family interventions

8. Use qualitative data from external audit and evaluation to track family outcomes and refine strategies to improve family impact and ensure that program strategies are executed with reliability, fidelity, and quality.)

9. Support family engagement staff to assist families to set individualized evidence-based goals and make demonstrable changes in family life practices linked in the research to school readiness

10. Ensure effective coordination with Early Learning, MHD and Health leadership and staff to develop and implement group and center-based campaigns and activities that build a program wide culture among staff and families to promote family life practices to close the achievement gap.

11.Implement a research based Family Curriculum, (Shine On, Families) that extends our classroom curriculum into the family's home, modeling high quality adult- child interactions teachers use in their classrooms for families. Focus on coordination and collaboration with education.

12. Utilize family data sources to understand self-sufficiency trends and assist staff to understand priority family self-sufficiency needs

13.Work with the Director of Health and Family Engagement to ensure self-sufficiency partnerships aligned to the results established in the program goals.

14.Coordinate with Early Learning, MHD and Health teams to execute high quality case consultation and case conferencing systems to address the needs of children with chronic health conditions and/or special needs.

15. Oversee and monitor family goal setting, follow-up and coordination for children with chronic health conditions and special needs to assure coordination of home/school strategies

16. Oversee ongoing family assessment to ensure that vulnerable families are identified and referred to clinical social workers, as appropriate, for more intensive support and follow-up

17. Assist family engagement team to build proficiency in engaging families in conversations regarding the impact of high-risk behaviors on children’s development and motivating them to engage in treatment or support.

18. Supervise assigned department personnel. Includes the following responsibilities, but not limited to; hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.

19. Fully integrate Family Advocate Success Rubric data into staff coaching, supervision, and on-going professional development

20. Maintain consistent coaching and supervision resulting in all family services staff scoring at an average score of implementing or higher on the Family Advocate Success Rubric.

21. Educate direct reports on all department and agency policies and procedures.

22. Meet with assigned staff at least monthly to identify and resolve problems, manage projects, track goals, and review work processes and procedures.

23. Participate in assigned meetings, events and training as required.

24. Support eligibility, recruitment, selection, enrollment, and attendance oversight to ensure that all systems and operations are in compliance with Head Start Performance Standards and reflect integration of community assessment and other community indicator data.

25. Coordinate with center and program leadership to ensure that family engagement and early learning teams work together to ensure on-time daily attendance of all children, and to implement strategies to reduce chronic absence outcomes-based family engagement.

Non-Essential Duties:

• Perform any other duties as assigned.

Requirements:

• Bachelor’s Degree in Family and Child Development, Public Health, Social Work or related field required, Masters preferred.
• Minimum of three (3) years of experience working with diverse families in low income communities, with supervisory responsibilities required; experience executing evidence-based strategies to strengthen outcomes for children and families preferred.
• Background and experience executing evidence-based strategies to strengthen outcomes for children and families.
• Bilingual Required- translation and interpretation(language(s)- program specific).
• Maintain certification in CPR and First Aid.
• Physical exam and background checks are required for this position.
• Travel required locally or long-distance up to 10% of the time for work-related meetings and functions.
• Must have a valid driver’s license and reliable transportation.

Knowledge, Skills, & Abilities:

• Ability to interact effectively with people from diverse backgrounds.
• Ability to communicate effectively, verbally and in writing.
• Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation.
• Must be honest, dependable and able to meet deadlines.
• Self-motivated and able to work independently.

Physical Requirements:

• Ability to sit most of the time with some bending and reaching.
• Ability to stand, walk, and bend periodically.

• Ability to engage in repetitive movement of wrists, hands, and fingers – typing and/or writing.

• Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, transcription, computer terminal, extensive reading).
• Ability to receive and respond to oral communication.
• Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.

SUPERVISION

1. EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent.
2. PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development.
3. ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged.
4. COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them.
5. PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A.
6. SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports.

Work Environment:

• Work is generally performed in an office environment.
• Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices).
• Standard office equipment generally used includes:

1. Telephone
2. Personal Computer (monitor, keyboard, and mouse) or Tablet
3. Printer/Photocopy Machine
4. Calculator
5. Fax Machine

ORGANIZATIONAL VALUES:

• Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy
• Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale. 
• Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency. 
• Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life. 

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

We are an equal opportunity employer committed to creating a diverse and healthy workplace.