Job Description
Job DescriptionCovenant Case Management Services is seeking an energetic and compassionate Qualified Professional with experience in intellectual and developmental disabilities (I/DD) to lead a team providing support to individuals in the Raleigh area. You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.
Responsibilities:
- Team Leadership: Oversee and supervise direct care staff, ensuring their effectiveness and adherence to best practices.
- Staff Management: Manage staffing schedules, provide guidance, and ensure adequate staffing coverage.
- Service Coordination: Coordinate and provide quality services, ensuring they align with CCMS goals and individual needs.
- Relationship Building: Establish and maintain positive relationships with MCOs, collaborating agencies, and families.
- Assessment and Planning: Conduct person-centered assessments, develop functional and measurable goals, and create individualized support plans.
- Training and Development: Train staff on client-specific needs, ISPs, and related information.
- Administrative Tasks: Ensure timely submission of authorizations, complete progress reports, participate in audits, and review documentation.
- Advocacy: Advocate for individuals and their families to ensure they receive necessary services.
- Data Analysis: Review data and billing to ensure accuracy and compliance.
- Supervision and Training: Conduct monthly supervision meetings, provide training, and ensure compliance with policies and procedures.
- On-Call Services: Be available for on-call crisis services as scheduled.
- Quality Assurance: Implement performance improvement measures and ensure compliance with program standards.
- Compliance: Ensure staff and contractors adhere to company policies and procedures.
- Community Engagement: Represent CCMS in community activities and participate in interagency meetings.
- Consent: Obtain necessary consents from individuals and legally responsible persons.
- Staff Support: Assist with staff recruitment and training, and provide support during urgent situations.
Qualifications:
- Qualified Professional: Meet the North Carolina definition of a Qualified Professional (see qualifications below).
- Experience: Have at least two years of supervisory and management experience, as well as two years of experience working with individuals with I/DD.
- Skills: Demonstrate excellent communication, leadership, adaptability, and problem-solving skills.
- Resources: Have reliable access to internet and cell phone and reliable transportation
- Knowledge: Have a working knowledge of the behavioral sciences and allied disciplines related to I/DD.
- Physical Requirements: Be able to lift up to 50 pounds.
Qualifications for a Qualified Professional:
- Hold a license, provisional license, certificate, registration, or permit issued by a governing board regulating a human service profession.
- Have a graduate degree in a human service field with one year of experience.
- Have a bachelor's degree in a human service field with two years of experience.
- Have a bachelor's degree in any field with four years of experience.
Benefits:
- Opportunities for professional growth and development
- Supportive work environment
- Hybrid Role
Compensation:
- $46,000 - $52,000/Yearly
Equal Opportunity Employer: Covenant Case Management Services is an equal opportunity employer and values diversity. We are committed to providing a welcoming and inclusive environment for all employees.
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