Event Coordinator

Job Description

Job Description

POSITION DESCRIPTION

NAME: TBD

DEPARTMENT: Events

POSITION REPORTS TO: General Manager & Director of Sales and Marketing

CURRENT JOB TITLE: Private Event Coordinator

A. POSITION SUMMARY:

To arrange, organize and execute Private Event services duties for New England Brewing Co. To oversee events in the brewery spaces and maintain communication with customers and the leadership team

B. ESSENTIAL FUNCTIONS:

1. Passion for Craft beer – passion for customer service!
2. Be responsible for beer knowledge for customers looking to book events with us
3. Attend Manager meetings weekly.
4. Maintain detailed documents for each event
5. Book and oversee all private events hosted at the brewery
6. Communicate with the warehouse manager for all event needs and set ups
7. Collaborate on updating Event procedure guidelines
8. Work with Food Truck Coordinator as needed for events
9. Manage company private event calendar (whse/taproom) to ensure seamless event execution
10. Provide input on deciding hours for event space
11. Work with Director of marketing to create marketing communications to generate more usage of the event space
12. Assist Sales Department with planning and overseeing distributor/account visits
13. Ensure compliance with state and local regulatory requirements
14. Maintain and analyze event budget and revenue spreadsheet,
15. Assist with larger in-house events ie.. Wonktoberfest, She-Shines, Holiday Market, Ugly Sweater
16. Assist as needed with tasting room decorations seasonally
17. Maintain positive behavior
18. Maintain NEBCo’s “open door policy”
19. Maintain/Clean Event Cooler as needed
20. Maintain/Clean Warehouse after all events
21. Maintain order list weekly for any supplies needed for events
22. Collaborate with Warehouse manager on room set ups
23. Collaborate with brewers on beer descriptions, quality assurance, keg needs for each event
24. Be the point of contact for the brewery on weekends/evenings for events booked

C. ADDITIONAL FUNCTIONS OR RESPONSIBILITIES:

1. Develop and build strong relationships with brewery and warehouse personnel including management.
2. Submit all ideas for bettering the operations to maximize efficiency

D. PERFORMANCE STANDARDS:

1. Maintain positive attitude and communicate well with all departments in the brewery
2. Submit paperwork in a timely fashion:

1. event recap: due end of business day each Monday following events on the weekend.

1. Complete all tasks in a professional manner within established time frames.
2. Ensure 100% follow-up.

E. COMMUNICATION RESPONSIBILITY:

1. Position analyzes and documents situations, suggests solutions and then consults with supervisor for final decision.
2. Communicates positive or negative feedback regarding events in a timely manner
3. Actively listens and remains open to suggestions
4. Understands when direct 1:1 communication is needed vs email / text exchanges
5. Provides clear and timely written communication
6. Communicates effectively within the brewery
7. Responds to all voicemails & emails within 24 business hours

F. BEHAVIOR

1. Is an ambassador for the brewery
2. Exhibits flexibility and is adaptable to change.
3. Approachable by all
4. Openly accepts duties as requested
5. Demonstrates customer service consistent with NEBCO standards
6. Accessible within and outside of scheduled work hours
7. Displays a positive attitude when dealing with daily activities and challenging issues

G. TEAM WORK

1. Takes and shares responsibility
2. Works collaboratively with all team members
3. Offers to assist and support other team members
4. Displays NEBCO core values