Job Description
Job Description
About Shanty Creek Resort
Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.
About the Role
The Transportation Driver plays a crucial role in the hospitality, tourism, and recreation industry by ensuring safe and timely transportation for guests and clients. This position requires a commitment to providing exceptional customer service while navigating various routes and traffic conditions.
The driver is responsible for maintaining the vehicle in excellent condition, ensuring it is clean and operational at all times. This role also involves assisting passengers with luggage and providing information about local attractions and services. The Transportation Driver contributes significantly to the overall guest experience, helping make each journey enjoyable and stress-free.
Minimum Qualifications
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Valid driver’s license with a clean driving record
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High school diploma or equivalent
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Proven experience as a driver, preferably in the hospitality or tourism industry
Preferred Qualifications
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Knowledge of local roads and attractions
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Experience in customer service roles
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First aid and CPR certification
Responsibilities
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Transport guests to and from designated locations in a safe and timely manner
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Maintain the cleanliness and functionality of the vehicle; perform routine checks and report any issues
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Provide excellent customer service by assisting passengers with luggage and answering questions about local attractions
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Adhere to all traffic laws and regulations while ensuring passenger safety
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Keep accurate records of trips, including mileage and fuel consumption
Skills
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Excellent driving abilities and strong understanding of traffic laws
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Strong customer service and communication skills
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Effective time management and route planning skills
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Knowledge of local attractions to enhance the guest experience
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Basic first aid knowledge preferred for emergency situations