Job Description
Job Description
Job Title: Lead HVAC Service Technician
Location: Farmers Branch, TX
Work Hours: Monday - Friday, 7:00 AM - 4:00 PM (occasional overtime required)
Compensation: $35.00 - $45.00 per hour (based on experience) + Spiffs and bonus pay
Position Summary
Seeking an experienced Lead HVAC Service Technician to perform service, repairs, and routine maintenance on residential and light commercial heating and cooling systems.
Key Responsibilities
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Diagnose, service, and maintain residential and light commercial HVAC equipment
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Handle approximately 80% residential and 20% light commercial service (including rooftop units)
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Clearly communicate repair and replacement options to customers
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Educate clients on indoor air quality solutions and system performance
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Ensure high levels of customer satisfaction
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Complete service documentation and maintain assigned tools and devices
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Participate in scheduled weekend rotation
Qualifications
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Minimum of 5 years of HVAC field service experience
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Valid driver's license with a clean, insurable driving record
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EPA Universal Certification required
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NATE Certification or ability to obtain within one year
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State Technician's Card from the Department of Licensing & Regulation
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Proficient in troubleshooting and maintaining a wide range of HVAC systems
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Strong knowledge of HVAC system design, ductwork, and low-voltage controls
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High school diploma or equivalent
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Strong communication and customer service skills
Benefits & Perks
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Take-home service vehicle + gas card
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Dispatched from home
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Company-provided iPhone, tablet, and uniform
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Virtual training and manufacturer-certified programs
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Spiffs and performance-based bonuses
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Medical insurance (70% employer-paid for employee)
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Dental and vision coverage
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Paid vacation:
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40 hours after 1 year
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80 hours after 2 years
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24 hours of sick leave
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6 paid holidays
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401(k) retirement plan