Job Description
Job Description
Oak Knoll Animal Hospital in St. Louis Park is looking for an outgoing and energetic customer service representative to work along side our established customer service team. Our goal is to give the best quality veterinary care while allowing our staff to have a great work-life balance.We are looking to hire a full or part-time Customer Service Representative. We are a small animal only clinic that prides ourselves in excellent patient care and client communication. Our practice is looking for a person who enjoys working asa team, cares about those around them, and is trulyinterested in the highest quality medicine we can offer. This person will greet and interact with clients all while managing a busy work environment.
Skills Required
The person joining our team will be an integral part of the daily workflow and morale of the clinic. Our perfect candidate is well organized and loves what they do. We love to teach and want everyone to continue to grow their skill set.
Important Job Tasks
- Answering and monitoring multiple phone lines.
- Thorough and accurate communication with clients, other clinics, and our internal team regarding medical questions and concerns. Thorough medical documentation.
- Customer service and support for clients in clinic, by email, chat, and phone.
- Managing client scheduling using Cornerstone.
- Ability to work well in a team setting.
- Ability to remain organized and multitask while helping multiple clients.
Requirements
1+ years experience in the veterinary field.
Benefits include but are not limited to: Paid time off, paid holidays, health, dental, vision, life insurance, referral programs, 401k, team member discounts, learning and CE programs/assistance, uniform allowance, bonus pay, and more!
Pay range between $20 and $23 per hour depending on experience.