Senior Program Manager-Contractor

Job Description

Job DescriptionDescriptionThis position is ideal for senior-level Program Leaders with deep enterprise system deployment experience to join the Global Product Operations & Delivery organization as a Senior Program Manager, driving complex, multi-region transformation initiatives across Packaging & Labeling, Manufacturing, and Commercial operations.

Partnering with cross-functional global teams including IT, Manufacturing, Quality, Regulatory, Supply Chain, and Global Product Management, you will lead enterprise-scale system implementations that directly impact compliance, operational efficiency, and product delivery.

This role is mission-critical in enabling scalable, compliant, and digitally integrated operations across multiple manufacturing plants and global markets.

Role expectations

• Lead end-to-end execution of large-scale enterprise system programs impacting multiple global sites (e.g., labeling systems, ERP integrations, MES integrations, PLM interfaces, content management platforms).
• Own program governance, risk management, executive reporting, budget oversight, and cross-functional alignment.
• Drive alignment between Packaging & Labeling, Manufacturing Sites, IT, Regulatory, and Quality to ensure compliant system rollout.
• Oversee system validation strategy (CSV / CSA where applicable), change control integration, and plant-level implementation planning.
• Establish integrated master schedules across business, IT, and plant workstreams.
• Lead executive steering committees with clear metrics, risk heatmaps, and milestone tracking.
• Ensure regulatory and quality requirements (FDA, EU MDR, ISO 13485, GxP where applicable) are embedded into system deployment strategy.
• Coordinate data migration, cutover strategy, hypercare support, and post-implementation stabilization.
• Drive measurable business outcomes including cycle time reduction, cost savings, error reduction, and improved global standardization.

Optional focus areas (nice to have but not required):

• Global labeling system rollout (e.g., Kallik or equivalent)
• Manufacturing plant integration (MES, SAP, PLM, content management systems)
• Multi-plant deployment sequencing and readiness assessment

What we're looking for

• Education: Bachelor’s degree required; advanced degree (MBA, MS Engineering, Operations, or related) preferred.
• Experience: 8-10+ years leading enterprise-scale, cross-functional system implementations in regulated industries (medical device, pharma, biotech, aerospace, etc.).
• Enterprise Delivery Depth: Demonstrated ownership of programs spanning multiple countries, manufacturing plants, and executive stakeholders.
• Regulatory Fluency: Strong understanding of GxP, ISO 13485, FDA, EU MDR impacts to system deployment.
• Execution Rigor: Proven ability to manage complex integrated master schedules, RAID logs, and governance frameworks.
• Influence: Comfortable operating at Director/VP level with the ability to align senior stakeholders.
• Technical Acumen: Ability to translate between IT architecture and operational business needs.
• Resilience: Experience leading programs through ambiguity, competing priorities, and enterprise change resistance.

Complementary Skills

• Experience with SAP, MES, PLM (Arena), enterprise labeling systems, localization platforms, or enterprise content management tools.
• Familiarity with system validation methodologies (CSV / CSA).
• Executive-level presentation capability with concise storytelling and risk framing.
• Lean / Six Sigma or operational excellence certification preferred.

Pay TransparencyIf provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.

General Description of All BenefitsWe are pleased to provide a general description of the benefits Align offers to full-time employees in this position. Family Benefits. Align offers employees and their eligible dependents medical (with a Health Savings Account option for some plan offerings), dental, and vision in accordance with those plans. Align also offers to employees:

• Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
• Back-up Child/Elder Care and access to a caregiving concierge
• Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
• Breast Milk Delivery and Lactation Support Services
• Employee Assistance Program
• Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan

Employee benefits. Align offers its employees:

• Short-term and long-term disability insurance in accordance with those plans.
• Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
• Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
• 401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
• Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
• Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
• Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
• 11 Company-designated paid holidays throughout the year.
• If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off. To the extent applicable state or local law offers more generous benefits, Align complies with any such law.
• Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work. Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.

To the extent applicable state or local law offers more generous benefits, Align complies with any such law.