Job Description
Job Description
Job Description:
We are growing and are looking for an experienced medial receptionist to join our team. Our rehabilitation clinics offer a fast-paced and rewarding environment with great patients and staff.
BASIC FUNCTION: Under direction performs a variety of secretarial duties including, but not limited to answering phones, filing, scheduling, transcription, and maintaining medical records.
RESPONSIBILITIES:
- Checks current and discharged patient charts for completeness and accuracy.
- Files and retrieves patient records accurately.
- Prepare certifications and re-certifications to be attached with evaluations and progress reports.
- Follow up on certifications and re-certifications to make sure they are received back within the 30-day limit.
- Pull files for therapists and add recent documents to files. Put patient file in treating therapists bin when patient arrives for appointment.
- Accurately files discharged patient charts in Turn-a-Bouts alphabetically.
- Sorts and distributes mail and office supplies.
- Schedule patients for new evaluations and take the following information: Name, phone number, Referring Physician, Date of Birth, Diagnosis, Insurance Name, Insurance ID and Insurance phone number.
- Accurately schedules patients after the evaluation for four weeks at a time and includes a reevaluation. Also coordinates appointments with massage therapy and manual therapy. Copies appointment card and accurately files in patient's chart.
- Review active patient charts weekly to follow up with patients that do not have appointments scheduled.
- Prepare a list weekly of patients that need to be scheduled.
- Calls no show patients daily to schedule appointments.
- Keeps front office clean and orderly.
- Answers all phone calls politely and assists the person or transfers to the correct department.
- Keeps an updated list of physician referrals for the Administrator.
- Assists with paperwork for Durable Medical Equipment and fax/mail to the appropriate supplier.
- Mail and fax reports, certifications, scripts or any other material as directed.
- Empty the trash on a daily basis and put in dumpster.
- Keeps track of supplies that need to be ordered and submit to Supervisor.
- Assists supervisor with tasks that may be given.
- Maintains patient’s confidence and keeping information confidential.
Full-Time Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Unpaid time off
Schedule:
- 4 - 8 hour shift
- Monday to Friday
- No weekends
Work Location: In person
Job Type: Full-time & Part-time