Job Description
Job Description
5 Stars Homecare LLC is looking for an Office assistant to help run the day-to-day daily administrative operations of the company. The ideal candidate is diligent, hard-working and driven, able to undertake various office tasks and complete them in a timely manner. Additionally, the ideal professional candidate will be proactive, looking for the best ways to stay up to date, organized, and efficient. The Office Assistant plays an integral role in daily operations required to continue providing high quality service to our clients and employees. This is an excellent position for someone who is interested and passionate about office administration, honing and learning new skills, and assisting others. Individual may have to go out into the field to fill in as a caregiver when necessary, therefore will need to be able to commute. Previous experience in customer service and as an Office Administrator would be an advantage.
REQUIREMENTS
- Strong attention to detail, highly organized, self driven and able to work independently
- Excellent computer skills, with proficiency in Microsoft Word and Excel
- Flexible as day-to-day obligations may change
- Excellent problem solving skills, time management skills, and ability to prioritize work
- Office Management experience (preferred)
- Highschool graduate
SKILLS
- Must be efficient in Excel, Microsoft word, and technology in general
- Possess excellent organizational, written, and communication skills
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage day-to-day administrative operations
- Maintain professionalism while creating and maintaining relationships between clients and employees
- Greet and assist aides and clients on the telephone & handle all calls and emails professionally and efficiently
- Schedule and plan appointments for hiring
- Actively find and hire qualified caregivers and assign them to cases after speaking with Director
- Keep employee information up to date and inform them when a test or certification will be expiring
- Create, monitor and edit schedules on MYEVV website. Notify aides if they have not clocked in.
- Speak to insurance providers and acquire information necessary for authorizations
- Stay up to date with client’s authorization and needs - informing the Director and Nurse when assessments are needed
- Knowledgeable with Microsoft Office, able to use excel to keep employee and client database up to date daily