Job Description
Job Description
We are looking for a Medical Receptionist to join our growing team and play a key role in establishing the direction and trajectory of the future of our practice. We are seeking an ethical, competent, organized, and hard-working professional who can work well under pressure, confidently confer with clients, and effectively manage administrative tasks and staff. You must be able to operate in a fast-paced, collaborative environment, and above all, embody the following key characteristics to help us accomplish our mission.
Key Characteristics:
- Inspire Hope - The ability to convey to clients that they’re in good hands by expressing confidence, empathy and optimism
- Say "Yes" - Be a team player and be willing to lend a hand or step outside of your role for the better good
- Be Wrong. - It's OK to make mistakes because we want to see them and fix them rather than sweeping them under the rug
- Be an Independent Thinker - Ability to make decisions, solve problems and prioritize responsibilities
Here are some things that you will love about TheraCorp:
- A lively, uplifting, and supportive team
- Ongoing support for those moments when you may feel “stuck"
- Collaborative environment where we value your feedback and unique perspective. We value our staff and we make every effort to show it.
Benefits include:
- Health, Dental, and Vision Insurance
- 401(k) with matching
- Life Insurance
- Paid Time Off (PTO)
- Holiday Pay
If you are looking for a rewarding career in a progressive and supportive environment, you’ve found the right place. Be part of a team that is focused on changing lives, one session at a time!
Compensation:
$18 hourly
Responsibilities:
- Oversee TheraCorp’s daily office operations to ensure an efficient, organized, and client-focused environment.
- Monitoring and reporting accountability to ensure efficient operations
- Address and resolve operational issues promptly, supporting a culture of continuous improvement.
- Serve as the first point of contact by greeting clients warmly, managing a high volume of phone calls, and delivering accurate, timely information.
- Schedule appointments and respond to potential client inquiries while clearly communicating TheraCorp’s policies and procedures.
- Manage administrative tasks, including maintaining accurate client records, processing payments, and handling correspondence.
- Collaborate closely with clinicians and team members to coordinate schedules and support seamless daily operations.
- Model and uphold TheraCorp’s core values in every interaction with clients, colleagues, and partners.
Qualifications:
- Two years of administrative experience preferred
- Organizational skills
- Ability to work independently and under pressure, while managing multiple tasks, staff members, and responsibilities
- Experience in the provision of mental health services is preferred, but not required.
- Exceptional multitasking and organizational abilities.
- Strong computer skills
About Company
TheraCorp’s mission is to transform the lives of individuals and families in our community by providing the most advanced and results-oriented behavioral health and addiction treatment because everyone deserves “a life worth living”, free from distress and instability.
Changing lives, one session at a time.