Patient Account Coordinator/Biller

Job Description

Job Description** Please note, this is not a remote position**

Ensures the timely collection of payments from patients and insurers through accurate billing, collections and appeals processes.

Duties/ Responsibilities

• Proactively prepares patient appointments with updated insurance, PA’s, referrals, credits, balance due and any other information that is necessary for front desk, CA’s and doctors to know for each appointment.
• Reviews patient charges for accuracy and completeness (e.g., ICD10 and CPT coding, modifiers, pre-authorizations and referrals) and triages issues before submitting for payment.
• Submits accurate and timely insurance claims.
• Proactively monitors, identifies and resolves any insurance claims to fix in a timely fashion.
• Seeks out and collaborates with Business Office Manager and IOC staff to implement workflow, procedure and policy improvements to enhance the patient experience and smooth operations.
• Communicates effectively and professionally with patients, providers, insurers, adjusters, attorneys and others on billing-related issues.
• Complies with relevant patient privacy and billing regulations, including HIPAA, Medicare, and state and federal guidelines.
• May provide back-up support to Front Desk team, as needed.

Skills:

• Strong customer service skills with a friendly smile and positive attitude
• Experience working in a medical office setting.
• Proficiency in using computers.
• Attention to detail.
• Knowledge of medical insurance

Benefits:

• Full time
• PTO
• Holidays
• Free chiropractic/physical therapy
• Competitive salary
• Medical/Dental insurance
• Short-term/long-term disability
• Life insurance
• Uniforms
• Simple IRA

Schedule: Mon-Fri 8:30am-5pm.

Education: High school or equivalent

Experience:

• Customer Service (Required)
• Insurance knowledge (Preferred)
• Medical Office experience (Required)

Work Location: In Person

Edina, MN * Some travel to St Paul location on occasion may be needed.