Job Description
Job DescriptionWe are looking for an experienced and service-focused Receptionist to support a high-visibility office environment in California. This is a Contract position requiring full onsite attendance, where you will serve as a key point of contact for employees, guests, candidates, and vendors while helping maintain a welcoming workplace experience. The ideal candidate brings strong administrative ability, confidence in customer-facing interactions, and a proactive approach to supporting daily office operations with discretion and sound judgment.
Responsibilities:
• Welcome visitors, employees, candidates, and service providers in a courteous manner and ensure each arrival is handled efficiently and courteously.
• Oversee front desk activity, keeping the reception and lobby areas organized, presentable, and aligned with workplace and security expectations.
• Guide guests and staff to the appropriate internal contacts or departments, including workplace support, facilities, human resources, IT, and event teams.
• Manage visitor check-in activity, support badge distribution and collection, and maintain accurate records to meet site access and security requirements.
• Communicate messages clearly and route inquiries to the correct team members to support smooth day-to-day operations.
• Perform administrative support duties such as document organization, filing, spreadsheet updates, scanning, and light data entry.
• Coordinate workplace service requests by reporting cleaning, maintenance, repair, and restocking needs through established internal processes.
• Assist with incoming deliveries, packages, and courier drop-offs while partnering with mailroom and workplace teams to ensure proper routing.
• Collaborate with facilities and workplace operations staff to help maintain a seamless onsite experience and provide cross-coverage for administrative needs when required.• Prior experience in a receptionist, front desk, or similar administrative support role within an office setting that requires attention to detail.
• Strong customer service and verbal communication skills with the ability to interact confidently in a client-facing environment.
• Comfortable working fully onsite in San Jose, California on a Monday through Friday schedule.
• Proven ability to manage multiple priorities, maintain accurate logs, and handle visitor-facing responsibilities with attention to detail.
• Proficiency with common office software, including Microsoft Word, Excel, and Outlook.
• Experience with data entry, document filing, and general office coordination tasks.
• Strong presentation, sound judgment, and a service-oriented approach suited to a high-visibility reception area.