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Quality & Customer Service Coordinator

The Alpha Group
locationCumberland, RI 02864, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Currently seeking a Quality & Customer Service Coordinator for a full-time temporary to permanent position in Cumberland, RI.

Responsibilities of Quality & Customer Service Coordinator include:

-Answer and direct all incoming calls

-Schedule outgoing and incoming shipments

-Upload customer paperwork into computer portals

-Review customer quality codes and purchase orders

-Ensure the purchase orders match the quotes and material specifications

-Review and updated quality control manuals

-Assist with customer and government audits

-Perform other related tasks as assigned

Requirements of Quality & Customer Service Coordinator include:

-Previous customer service experience preferred

-Superior attention to detail and organizational skills

-Strong computer skills

-Ability to multi-task in a fast paced environment

-Good communication and interpersonal skills

-Familiarity with shipping and receiving processes, including scheduling inbound and outbound shipments.

Hours: 7:00am-4:30pm Monday-Thursday AND 7:00am-12:00pm Fridays

Pay Rae: $25.00/hr

Company DescriptionThe Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: www.thealphagroup.com

Company Description

The Alpha Group is one of Massachusetts largest privately owned staffing firms. We are currently hiring in various locations throughout MA and RI. If this position doesn't interest you please check out our website: www.thealphagroup.com

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