Job Description
Job Description
Veterinary Receptionist (Client Service Representative)
As a Veterinary CSR, you’ll be the friendly face and calming voice that welcomes our clients and their pets. Your role is essential in creating a warm, organized, and efficient experience from the moment clients walk through our doors or call on the phone.
What You’ll Do:
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Greet clients warmly and check them in for appointments.
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Answer incoming calls, schedule appointments, and provide basic information.
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Process payments, invoices, and maintain accurate records.
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Relay messages and prescription requests to veterinarians and techs.
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Keep the reception area clean, welcoming, and well-stocked.
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Provide emotional support and compassion to pet owners.
What We’re Looking For:
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Experience in a veterinary or medical office preferred.
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Excellent customer service and communication skills.
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Ability to multitask in a fast-paced environment.
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Comfortable with computer systems and scheduling software.
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Passionate about animals and dedicated to client care.
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Flexible schedule, including availability on weekends.
Veterinary Assistant
As a Veterinary Assistant, you’ll support our doctors and technicians in providing high-quality, compassionate care to pets. From assisting in exams to patient handling and treatment prep, your hands-on role helps keep things running smoothly behind the scenes.
What You’ll Do:
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Assist veterinarians and technicians with exams and procedures.
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Restrain animals safely and compassionately.
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Prepare exam rooms and surgical areas.
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Clean and sanitize equipment and kennels.
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Monitor and care for hospitalized or recovering patients.
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Support the front desk when needed during peak hours.
What We’re Looking For:
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Prior experience as a veterinary assistant or similar role is a plus.
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Comfortable working with animals of all sizes and temperaments.
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Team player with a positive attitude and willingness to learn.
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Strong attention to detail and ability to follow instructions.
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Able to work weekends and flexible shifts.
Company DescriptionWe are a compassionate and client-focused veterinary practice dedicated to providing top-tier care for pets. We pride ourselves on offering exceptional customer service and ensuring that every client and their pet receive the best experience possible. We are currently seeking a friendly and motivated Veterinary Customer Service Representative (CSR) and Veterinary Assistant to join our team.
Company Description
We are a compassionate and client-focused veterinary practice dedicated to providing top-tier care for pets. We pride ourselves on offering exceptional customer service and ensuring that every client and their pet receive the best experience possible. We are currently seeking a friendly and motivated Veterinary Customer Service Representative (CSR) and Veterinary Assistant to join our team.