Job Description
Job Description
We are seeking a customer-focused Field Service Technician to represent our company! You will travel to customer sites to install, service, and troubleshoot our advanced plastic production and processing machinery.
Responsibilities:
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Travel to customer facilities to install, commission, and repair plastic machinery.
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Provide on-site technical support and diagnostics to resolve equipment issues.
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Perform scheduled maintenance and deliver exceptional customer service during site visits.
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Author comprehensive technical reports following service trips to document work performed.
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Train customer personnel on machine operation and basic maintenance.
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Adhere to all company and customer safety policies and procedures.
Qualifications:
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Previous experience as a field service technician or with complex machinery, preferably IBM, EBM, or injection molding.
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Strong customer-facing communication skills and a professional demeanor.
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Expertise in hydraulics, pneumatics, and electrical troubleshooting.
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Able to read and interpret complex machine schematics to diagnose issues.
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Familiarity with a wide range of industrial tools and equipment.
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Ability to handle the physical workload and demands of frequent travel.
Requirements:
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Extensive domestic and international travel is a primary function of this role.
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Must have a valid driver's license and a current passport or the ability to obtain one immediately.
Company DescriptionEstablished manufacturer of precision machinery and molds for the plastic industry.
Serves companies worldwide
Company Description
Established manufacturer of precision machinery and molds for the plastic industry.\r\nServes companies worldwide