Job Description
Job Description
Job SummaryThe Medical Secretary provides front-desk administrative support in a fast-paced healthcare setting. Responsibilities include patient check-in/out, insurance verification, appointment scheduling, and communication with patients via phone and electronic systems. This role plays a critical part in ensuring a smooth and welcoming experience for patients while supporting clinical staff with administrative tasks.
Key Responsibilities
- Greet and check patients in for appointments
- Check patients out and schedule follow-up visits
- Verify insurance information and obtain necessary authorizations
- Answer incoming calls and respond to patient inquiries professionally
- Book, cancel, and reschedule patient appointments using electronic medical record systems
- Place confirmation and reconfirmation calls to patients
- Maintain and update patient records accurately
- Collaborate with clinical and administrative staff to ensure efficient operations
Required Qualifications
- High school diploma or equivalent
- Prior experience in a medical office setting
- Proficiency with computers and medical scheduling software
- Excellent phone etiquette and customer service skills
- Strong organizational and multitasking abilities
Preferred Qualifications
- Experience with Epic electronic medical records system
- Knowledge of insurance processes and medical terminology
- Bilingual abilities (a plus but not required)
Education: High School
Company DescriptionCompunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.
Company Description
Compunnel Software Group, Inc., the parent organization of Compunnel Healthcare has expanded its staffing services within the blooming healthcare industry. Born from company’s 35+ years of experience in Compunnel Healthcare provides customized, cost-effective solutions to your healthcare organization’s multiple staffing needs.