Cloud infrastructure Senior Manager/Director (Transition)

Job Description

• Deliver Transition program capabilities - Knowledge Transfer, Process and Procedure, Service & Projects Take On, Technology and Infrastructure, Contract & Finance management, Staffing, Set up, Transition Governance, integration with any Change/Transformation initiatives

• Deliver Transition Projects in line with Global Transition methodology (manage risk, governance, quality assurance, issue resolution, reporting)

• Architect transition solutions by developing Transition plans, responding to RFPs/ RFIs and support the sales team with complete ownership of Transition solution

• Take full responsibility for the management of the wider transition team involving internal delivery resources, 3rd party suppliers, account team members and client stakeholders

• Ensure commercial project milestones are agreed and published and that transition invoices are raised in accordance with agreed payment terms (if applicable)

• Set overall direction for the Transition program team

• Contain and resolve cross-transition work stream issues that do not require sponsor attention

• Monitor progress to make sure client deliverables are delivered on time and within budget

• Work with client’s Transition Lead to establish a governance organization

• Have experience to work with presales team. Work on RFP, RFI directly from the customer. Should be able to write Project charter and SOW

• Have experience to deliver large and complex deals. Monitor stakeholder expectations and take corrective action to address gaps

• Serve as the point of contact for the PMO lead and governance team

• Communicate program performance to Client stakeholders and Capgemini internal stakeholders

• Monitor and maintain team morale, program timelines, milestones and resource usage

• Have experience of managing small/large team

• Should have experience in deploying IT Tools, Setting up Service management process and integration of ITSM tools with Infra tools

• Should have 10+ YoE in managing large transition & transformation IT projects