Sales Manager

Job Description

Job DescriptionBenefits:

• 401(k)
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance

Reservations & Sales Manager
Job Description


About Us


Lotus of Siams pursuit is to preserve the culture of Thailand through our food and our services. We at Lotus of Siam, are here to not only provide food and services, but also to influence our guests on Thai culinary culture. By achieving this goal, we shall do this through superior quality of food and beverages, our Land of Smile services, sales growth, cost control, and treating our employees like family. We believe that our employees are our most important resource, and our success depends upon creating and retaining a staff capable of delivering a memorable dining experience to every guest, every time.

At Lotus of Siam, our high standards can only be maintained through amazing people like you, who share our values and desires to do the very best job we possibly can for our guests, every day. It is essential that you maintain an energetic, friendly, and caring attitude ALWAYS. It is your responsibility to see that each guest is made to feel special and enjoy our comfortable family fun atmosphere establishment, while enjoying great food and beverages.

Position Summary:

• Oversees reservation platform
• Maintains sales calendar and coordinates communication between FOH and BOH
• Delivers exemplary hospitality for internal and external guests
• Maintains open communication with Front Desk and Concierge teams
• Responds quickly to all guest feedback and/or inquires when given
• Maintains Host Dept staffing pars. Interview and hire accordingly in conjunction with AGM/GM
• Oversees training program for Host team in conjunction with GM
• Manages Menu, Host Stand, and Office supplies and submits orders with GM approval to maintain pars
• Foster a positive work environment
• Monitors staff performance and initiates corrective actions
• Educates self with full understanding of all food and beverage products
• Effectively schedules Host staff to established pars
• Creates a culture of long-term growth for reservations and sales team members

Ideal Candidate:

• Minimum 2 years experience as in high volume restaurant with a focus in reservations
• Proficient with computers (Microsoft Products), POS and technology
• Strong interpersonal skills and financial acumen
• Vast product knowledge
• Professional verbal and written communication with guests, employees, vendors, and leadership
• Must be organized, self-motivated, and proactive with a strong attention to detail
• Must be able to stand, lift and bend for extended periods of time
• All other duties as assigned
  
  

We offer competitive salary, paid time off, and benefits!