Job Description
Job Description
About the Role:
Do you have a passion for helping people see clearly and look their best? We’re seeking an Eyewear Specialist to provide exceptional patient care while guiding frame and lens selections. This role combines technical expertise with customer service, giving you the chance to make a direct impact on patients’ daily lives.
Core Responsibilities:
- Assist patients in selecting frames and lenses tailored to their lifestyle, comfort, and visual needs.
- Educate patients on lens options, coatings, sunglasses, and specialty solutions to enhance their experience.
- Take accurate measurements and ensure proper fit for all lens types, including single vision, bifocal, and progressive lenses.
- Promote the benefits of owning multiple pairs of glasses for work, recreation, and daily life.
- Verify insurance coverage and clearly explain benefits to patients.
- Dispense eyewear, provide guidance on prescription adaptation, and support lens performance.
- Perform minor adjustments, repairs, and ongoing eyewear support as needed.
- Respond promptly to patient calls and provide updates on order status.
- Support day-to-day office operations and assist with other tasks as necessary.
- Preferred: experience with edging, finishing, or surfacing in an optical lab.
Key Competencies:
- Customer Focus: Deliver a high-touch, patient-centered experience that exceeds expectations.
- Sales & Consultative Approach: Build rapport, educate patients, and guide product selections that drive practice growth.
- Collaboration: Work seamlessly with colleagues, supervisors, and managers to maintain smooth clinic operations.
- Technical & Software Skills: Proficient with Excel, Word, email, inventory/order processing, payroll systems, and basic project management tools.
- Communication: Strong verbal and written skills; comfortable presenting to patients and documenting routine reports.
- Optical Knowledge: Prior optical experience is preferred and highly valued.
- Flexibility & Cross-Training: Willing to learn other roles and adapt to evolving needs in a fast-paced environment.
Why You’ll Love Working Here:
- Directly impact patients’ quality of life and vision health.
- Join a collaborative team that encourages learning and professional growth.
- Gain hands-on clinical exposure with real opportunities for advancement in the optical field.
Ready to Apply?
If you’re passionate about optics, enjoy working with people, and want to grow in a dynamic clinical environment, we want to hear from you!
Company DescriptionWe're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.
Company Description
We're not just a staffing company - we're a people company. At Amtec, we care about helping you reach your unique career goals. Since 1959, we’ve changed the lives of thousands of people for the better - people just like you. It’s our purpose to help you find meaningful work by matching your character, competence, and culture with an organization that truly values what you have to offer.