Job Description
Job Description
The Administrative Assistant supports day-to-day operations within the leasing office and plays an essential role in maintaining a professional, welcoming, and efficient environment. This position requires excellent organizational abilities, strong communication skills, and a proactive approach to both customer service and administrative support.
Duties and Responsibilities:
- Answer and manage a high volume of incoming calls and direct them appropriately.
- Greet and assist visitors, prospective tenants, and current residents in a professional and friendly manner.
- Provide accurate and timely information regarding property availability, policies, and community features.
- Support marketing efforts including social media posting and maintaining promotional materials.
- Maintain and organize leasing and office files, both digital and paper.
- Manage office supply inventory and coordinate reordering as needed.
- Collaborate with the maintenance team to log, track, and follow up on service requests.
- Maintain and update resident wait lists and assist in preparing related communications.
- Perform light property inspections to ensure curb appeal and general upkeep.
- Assist in preparing reports, correspondence, and resident communications.
- Perform other general administrative and clerical tasks as assigned.
Required Skills and Abilities:
- Friendly, professional demeanor with excellent interpersonal and customer service skills.
- Strong verbal and written communication abilities.
- Organized and detail-oriented with the ability to multitask efficiently.
- Comfortable working independently and collaboratively in a fast-paced environment.
- Proficient with Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment.
- Experience with social media platforms and general office technology is a plus.