Job Description
Job Description
Job Title: Receptionist
Job Type: Part Time
Job Summary:
The Receptionist will be the first point of contact for visitors and callers, serving them in a polite and professional manner. This role is responsible for answering/directing phone calls, welcoming visitors, and notifying the appropriate GTD personnel as needed.
Key Responsibilities:
- Answer, screen, or forward calls; page employees as needed.
- Identify when employees are out of office or in meetings to accurately route calls
- Greet visitors as they enter GTD, while determining the purpose of their visit and notifying the appropriate employee
- Provide general information about GTD, such as the location or hours of shipping/receiving, etc.
- Professionally manage the occasional conflict via phone or in-person
- Assist with administrative or miscellaneous tasks as assigned
Required Skills and Experience:
- High school diploma or GED required
- Previous customer service or related experience preferred
- Strong communication and interpersonal skills
- Experience in Microsoft platforms including Outlook
- Ability to follow verbal and written instructions asking for clarification when needed
- Dependability as attendance is key for this role
Physical demands:
- Ability to lift up to 15 pounds occasionally
- Prolonged periods of sitting
- Use of PPE (safety glasses, steel-toe boots, gloves, hearing protection) is required when in the manufacturing area.
Work environment:
Office setting with a quiet and professional atmosphere. Occasional movement throughout the manufacturing area where PPE is required.
As a condition of employment at Greenville Tool and Die, you must pass a pre-employment drug screen.