Job Description
Job Description
Purpose:
The Administrative Assistant provides administrative support to ensure the efficient operation of the office. This position supports department directors, employees, and volunteers through a variety of tasks related to organization and communication. The Administrative Assistant effectively communicates via phone and email. Additionally, they ensure all duties are completed accurately and delivered with high quality and in a timely manner. This is not a remote position and works out of our Headquarters, in Dublin, OH.
Responsibilities:
- Greet and assist visitors to the office.
- Answer and direct phone calls and Kappa Headquarters emails to the appropriate staff/volunteers.
- Provide information by answering questions and requests.
- Provide backup to receive, sort and distribute the mail for both the Fraternity and Foundation, as needed.
- Ensure the operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques (in consultation with the Director of Business and Operations).
- Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies.
- Utilize the ticketing system for technology-related needs. Submit tickets related to updates to membership records.
- Produce and distribute correspondence, memos, letters and forms.
- Provide simple technology support, such as answering website questions and assisting with password resets.
- Assist with generating and preparing regularly scheduled reports.
- Develop and maintain an electronic filing system.
- Prepare and monitor invoices as they pertain to the administrative area.
- Carry out administrative duties such as copying, binding, scanning, mail distribution, etc., in support of all departments.
- Confidentially handle sensitive information.
- Take accurate minutes of meetings (when requested).
- Develop and update administrative systems to make them more efficient.
- Support Director of Business and Operations with The Kappa Collection store and licensed vendor support.
- Provide event preparation/support for licensed vendors if/when needed. Potential travel for Kappa events where licensed vendors are in attendance.
- Other duties as assigned.
Skills and Qualifications:
- Bachelor’s degree with proficiency in Microsoft Office 365 and expertise in Word, PowerPoint and Excel.
- Prior experience working in a fast-paced office environment and/or a background in customer service is recommended.
- Ability to analyze and revise operating practices to improve efficiency.
- Detail-oriented with exceptional communication and organizational skills.
- Dedication to completing projects in a timely manner.
Company DescriptionKappa Kappa Gamma is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, LGBTQ status or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Company Description
Kappa Kappa Gamma is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, LGBTQ status or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.