Job Description
Job Description
Restaurant General Manager – Russo’s New York Pizzeria (Full-Service)
Location - 5727 westheimer houston tx 77057
Job Type: Full time
About Russo’s New York Pizzeria
Russo’s New York Pizzeria brings the authentic taste of New York-style pizza and classic Italian dishes to our guests in a warm, full-service dining environment. We combine traditional recipes, fresh ingredients, and a passion for hospitality to create an unforgettable experience for every guest — every time.
We’re looking for an experienced Restaurant General Manager with 5 plus years full service restaurant experience to join our team and lead day-to-day operations with excellence, accountability, and enthusiasm. If you’re a results-driven hospitality leader with a love for Italian cuisine and proven success in restaurant management, we’d love to meet you!
Key Responsibilities
- Oversee all daily operations FOH and BOH of the restaurant, ensuring smooth service and exceptional guest experiences.
- Hire, train, and develop front- and back-of-house team members to maintain Russo’s high standards.
- Manage financial performance — including sales, labor, and food cost targets — to achieve profitability goals.
- Analyze P&L statements, monitor KPIs, and create action plans for continuous improvement.
- Maintain compliance with all health, sanitation, and safety regulations.
- Control inventory, vendor orders, and product quality to minimize waste and costs.
- Lead and motivate your team to deliver consistent, top-quality food and service.
- Execute marketing promotions, local events, and community outreach to grow sales and brand loyalty.
- Handle guest feedback with professionalism and urgency to ensure satisfaction and retention.
- Prepare weekly and monthly operational and financial reports for ownership or corporate management.
Key Performance Indicators (KPIs)
- Sales Growth: Achieve weekly and monthly revenue targets.
- Food Cost %: Maintain 21-23%
- Labor Cost %: Maintain 22–26%.
- Prime Cost: 50% or below.
- Guest Satisfaction: 4.5★ average rating or higher.
- Health & Safety Scores: 95%+ on inspections.
- Employee Retention: 75% or higher annually.
- Operational Audit Scores: 90%+ compliance with Russo’s brand standards.
Qualifications
- Minimum 3–5 years of experience as a General Manager or Assistant GM in a full-service or casual dining restaurant.
- Experience with Italian, pizza, or franchise restaurant brands preferred.
- Strong background in financial management, labor control, and inventory management.
- ServSafe or equivalent food safety certification required.
- Proven ability to lead, motivate, and develop diverse teams.
- High school diploma required; Bachelor’s in Hospitality or Business preferred.
- must be able to work 60 plus hours
- must be able to work weekends
- must be able to speak bilingual
Skills & Competencies
- Leadership and team-building expertise.
- Strong analytical and problem-solving skills.
- Excellent communication and guest service abilities.
- Proficiency in POS and restaurant management software.
- High attention to detail and operational consistency.
- Passion for Italian cuisine and hospitality excellence.
Benefits
- Competitive base salary starting at $55,000 to $65,000
- Meal discounts and potential benefits package.
- Career growth opportunities within the Russo’s brand family.
- Supportive, team-oriented workplace culture.
How to Apply
If you’re a motivated leader ready to grow with a respected brand, apply today and join the Russo’s family!
Apply Now on ZipRecruiter or email your resume to [insert email or application link].
Company DescriptionRusso’s New York Pizzeria & Italian Kitchen
Russo’s New York Pizzeria & Italian Kitchen is a full-service Italian restaurant brand known for authentic New York-style pizza, fresh homemade pasta, and traditional Italian recipes made with premium ingredients. Founded on family recipes and old-world techniques, Russo’s has built a reputation for quality, consistency, and genuine hospitality.
Company Description
Russo’s New York Pizzeria & Italian Kitchen\n\nRusso’s New York Pizzeria & Italian Kitchen is a full-service Italian restaurant brand known for authentic New York-style pizza, fresh homemade pasta, and traditional Italian recipes made with premium ingredients. Founded on family recipes and old-world techniques, Russo’s has built a reputation for quality, consistency, and genuine hospitality.