Job Description
Job Description
Service Parts Coordinator - Hoffman Estates, IL (FULLY ONSITE)
OVERVIEW
In this position, you will support strategic, enterprise-level customers and maintain professional relationships with decision-makers ranging from Buyers and Engineers to Maintenance Managers and Presidents.
You will serve as a trusted partner to key accounts such as major automotive OEMs and Tier 1 suppliers, handling complex inquiries, researching technical parts, managing orders, and ensuring a seamless customer experience from initial request through invoicing and delivery.
Job Description:
- Providing telephone, email and fax support to internal and external inquiries
- Handling specialized accounts with company unique pricing and needs; processing their quotes and orders through portals
- Generating and supplying quotes; receiving and processing PO’s through Oracle
- Collaborating with Operations, Accounting, Logistics and Technical Support groups to meet customer’s needs and resolve customer issues
- Creating, Maintaining, and updating customer accounts
- Establishing access to company portal for customers
Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.
Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.
Branex Group offers the following benefits:
- Medical Insurance
- Dental Insurance
- Vision insurance
- Paid time off
- 401(k)
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Company Description
Branex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.\r\n\r\nBranex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.\r\n\r\n\r\nBranex Group offers the following benefits:\r\n- Medical Insurance\r\n- Dental Insurance\r\n- Vision insurance\r\n- Paid time off\r\n- 401(k)\r\n\r\n This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.