Job Description
Job Description
Job Title:Gate Attendant
Customer Service
Location:Englewood, Co
Pay:$20/Hr
Company Overview:
A1 Organics is Colorado’s leader in organic recycling solutions, dedicated to diverting organic materials from landfills and creating high-quality compost and soil amendment products. We value sustainability, safety, integrity, and excellent customer service.
Position Summary:
The Gate Attendant – Customer Service role is the first point of contact for customers, vendors, and drivers entering the facility. This position is responsible for greeting and directing incoming traffic, verifying load contents, entering data into scale systems, collecting payments (if required), and providing excellent customer service while ensuring compliance with company and regulatory standards.
Key Responsibilities:
- Greet all incoming customers, truck drivers, and vendors in a professional and friendly manner.
- Inspect incoming loads to ensure they meet acceptable materials guidelines (e.g., no contamination, correct organics, etc.).
- Operate scale systems (if applicable) and record accurate load data.
- Maintain detailed records of load entries, payments, and customer activity.
- Communicate with the operations team to direct traffic and ensure safe unloading.
- Educate customers on acceptable materials and proper disposal/recycling procedures.
- Collect payments, issue receipts, and balance daily transactions (if required).
- Enforce site safety rules and company policies.
- Keep gatehouse area clean, organized, and stocked with necessary supplies.
- Report any customer issues, safety concerns, or equipment malfunctions to the supervisor promptly.
- Assist with basic administrative tasks as needed.
Qualifications:
- High school diploma or equivalent (GED).
- Previous customer service, gate attendant, or scale house experience preferred.
- Strong communication skills and a friendly, professional demeanor.
- Basic computer proficiency and ability to learn weighing/data entry systems.
- Ability to work outdoors in various weather conditions.
- Reliable transportation and punctuality.
- Must be able to sit, stand, and walk for extended periods and lift up to 30 lbs occasionally.
- Bilingual (English/Spanish) is a plus but not required.
Work Schedule:
Full-time Monday–Saturday availability may be required Overtime may be available
Work Environment:
This job is performed at the facility gatehouse and outdoors. Exposure to dust, organic materials, and weather conditions is expected.