Job Description
Job Description
Huyett
Customer Care Coordinator in an Evergreen Private Family Business
Compensation: starting salary of $53,000-66,000/yr
Build Bonds with Stakeholders Across America
While working in a team-based learning culture.
Huyett is a progressive and growing master distributor and manufacturer of industrial fasteners. We are seeking an energetic, action-oriented person who enjoys solving problems and building professional relationships as part of a team environment. We offer these benefits and more:
- Triannual profit-sharing bonuses on top of salary.
- 401(k), with a generous employer match and a year-one full vestment.
- Full benefits, including free health insurance option for non-tobacco users.
- Best-in-class Company Health Club.
- Generous paid-time-off policies, including paid holidays, bereavement, and parental leave.
- Comprehensive on-boarding training program.
- Great culture with supportive teammates.
- Supportive managerial feedback.
This role spearheads a new development opportunity through effective new customer follow-up to nurture new business opportunities. No cold calls. You will work with customers to understand their business needs and optimize their continuous relationship with Huyett. This is a highly collaborative role where you will partner with teammates in Inside Sales, Marketing, E-Commerce, and Merchandising. B2B commerce so customers are pleasant and professional. Our schedule is a traditional Monday-Friday workday with no nights or weekends. Potential to move into more complex layers of Sales Operations such as: Strategic Quotes, Sales Engineering, and managerial roles, and may serve as the starting point to build out an entire team.
Ideal Qualifications:
- Prior customer service experience
- Effective communication and negotiation skills
- Strong oral and written communication skills.
- Sense of team play and care for peers and fellow team members
- Competent administrative and personal organization skills.
- Computer literacy with Microsoft Office programs experience.
Work Environment: Office setting with friendly, outgoing, team-oriented staff. Fast-paced, productive work environment. Occasional work in our manufacturing plant environment to interface with operations teammates. Potential future trade show support and 3 days’ travel not more than three times annually. Potential additional overnight travel to support product knowledge and professional development training.
EEOE: Huyett is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
Company DescriptionHuyett is a manufacturer and master distributor of industrial fasteners that leverages superior customer service, data analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The firm currently has five locations in North America primarily serving the production fastener distribution market. With private ownership, this 110-year-old company bears leadership that is transparent and resourceful with open book management and profit sharing to team members. The firm has a rock-solid balance sheet and while fast-paced, is stable and will be here for the long run, absent of sell-out or market risks.
Company Description
Huyett is a manufacturer and master distributor of industrial fasteners that leverages superior customer service, data analytics, e-commerce, and a direct sales force to realize significant competitive advantage. The firm currently has five locations in North America primarily serving the production fastener distribution market. With private ownership, this 110-year-old company bears leadership that is transparent and resourceful with open book management and profit sharing to team members. The firm has a rock-solid balance sheet and while fast-paced, is stable and will be here for the long run, absent of sell-out or market risks.