Job Description
Job DescriptionDescriptionThe Systems Administration - Automation Specialist is responsible for the identification, creation and maintenance of client-side automation/scripting capabilities. This critical role will focus on how to automate common/repeatable tasks for internal and external clients.
Key Responsibilities
- Assist with identifying automation tools to continually build internal capabilities.
- Administer client automation tools and processes, focusing on reliable and safe automation capabilities.
- Identify and create scripts (C, python, etc.) to automate client-side processes (PW resets, account provisioning, etc.)
- Develop and implement project plans, risk assessments and contingency plans
- Design and implement monitoring, configuration management and reporting functions that strive for a hands-off environment
- Assemble and distribute key operational reports for internal and external uses.
- Work with HelpHub managers to assist in defining and documenting best practices and support procedures
- Carry out special tasks at Management’s direction.
- Interact with customers and staff at both technical and supervisory levels as required.
Skills, Knowledge and Expertise
- Bachelor’s degree in computer science (or related area) preferred.
- Demonstrated Expertise with Microsoft Active Directory
- Experience Managing PC’s within an enterprise environment
- IT Software Automation experience preferred (RES, Puppet, Chef or ther orchestration/CM tools)
- One or all of the following scripting capabilities, including C and related languages, Python, Java, Shell
- Experience with Puppet or Chef a plus
- Application packaging within a corporate environment
- Strong communication and documentation skills
- Flexible and able to adapt to rapidly changing environments.
- Must be organized and have the ability to manage projects of varying length
- Positive, self-motivated individual who can complete tasks independently.
- Must be a team player