Job Description
Job Description
Strategic Thinker, Collaborative Leader, Team Builder, and Effective Communicator
When we think of the attributes needed to be successful as an Administrative Manager, those qualities include strong organizational leadership, the ability to translate complex grant and contract requirements into effective systems, and a collaborative spirit that strengthens relationships across departments and community partners. The ideal candidate will be resourceful, detail-driven, and dedicated to advancing NorthPoint's mission through efficient operations and compliant program management.
Our ideal candidate:
- Has a strong affinity for the mission, vision, and values of the NorthPoint Health & Wellness Center.
- Possesses demonstrated expertise in grants and contract management, with the ability to interpret fiscal and technical data to guide decision-making.
- Brings experience implementing administrative systems and process improvements that support integrated health and human services operations.
- Is a relationship-builder and problem solver who can collaborate with staff, funders, vendors, and community agencies.
- Communicates effectively with clarity and diplomacy across all levels of the organization.
- Thrives in an environment of change, embracing opportunities for continuous improvement and organizational growth.
- Champions equity, accountability, and partnership while ensuring compliance with regulatory and funding requirements.
Overview
The mission of NorthPoint Health & Wellness Center (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity.
Whole-Person Integrated Care
NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.
Building Community Well-Being
A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need.
Health Equity
NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential.
Purpose and Position:
The Administrative Manager provides leadership and coordination for grants, contracts, and operational systems that support NorthPoint's clinical and administrative infrastructure. Reporting to the Director of Clinical Services, this position:
- Oversees government and private grants, ensuring compliance, reporting accuracy, and audit readiness.
- Manages the HRSA Electronic Handbooks (EHB) system and related deliverables, maintaining timely submissions and up-to-date staff roles.
- Collaborates with campus leaders to coordinate policy development, data collection, and performance reporting.
- Serves as a key liaison with departments, funders, and community partners to strengthen NorthPoint's administrative and fiscal integrity.
- Develops and implements procedures that improve efficiency, transparency, and accountability across programs.
Qualifications:
- Bachelor's degree in Human Services, Non-profit Management, or Business Administration, or a related field and five (5) years of related experience working in a community health and human services environment. Associates degree in Human Services, Non-profit Management, Business Administration, or a related field and seven (7) years of related experience working in a community health and human services environment. High School Diploma or GED with ten (10) years of related experience working in a community health and human services environment.
- Three (3) years of grants management (grant processes, funding sources, compliance regulations, grant reporting, and grant writing), development/office management of Governmental and Private grants/funds or administrative support experience overseeing organizational wide projects and services related to health and human services.
- Experience researching grant opportunities and maintaining a grants calendar.
- Demonstrated knowledge and ability to interpret and analyze fiscal and technical data for planning and decision making.
- Experience conducting research to formulate operational improvement strategies for the delivery of customer focused integrative health and human services.
- Proven ability to execute implementation of policies and procedures and meet operational outcome metrics.
- Ability to form and maintain internal and external partnerships that support the organizational mission, values, and strategic goals.
- Excellent verbal and written communication skills with high-level attention to detail, maintaining clear and effective dialog with all levels of employees, guests and the community.
- Advanced PC skills in Microsoft Office, including Word, Excel, PowerPoint, Teams as well as proficiency with various technology including mobile devices.
Benefits and Perks:
Our workforce reflects the community we serve, and we work hard to embrace diversity, inclusion and equity. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees.
- 401(k) Retirement Plan
- Medical, Dental and Vision Coverage
- Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage
The passion and dedication of our employees makes this a great place to work! If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at www.northpointhealth.org and express your interest under Employment Opportunities Human Services.