Job Description
Job DescriptionSalary: $20-30/hr
Join a fastgrowing, patientfocused dental organization thats building a highperformance team across multiple locations. We are looking for an exceptional Treatment Coordinator who is passionate about delivering an outstanding patient experience, guiding patients through their treatment journey, and helping them confidently say yes to the care they need. If you thrive in a dynamic, fastpaced environment and love connecting with people, this is the perfect opportunity to grow your career with a company that invests in its team and promotes from within.
Benefits
- Medical
- Dental
- Retirement Plan
- Monthly Bonuses
Key Responsibilities
Patient Experience & Communication
- Welcome patients and guide them through their visit with professionalism and empathy.
- Build rapport quickly and identify patient concerns, obstacles, and priorities.
- Clearly explain treatment recommendations using visuals, simple language, and patientfirst communication.
- Ensure every patient leaves with a clear understanding of their next steps.
Case Acceptance & Financial Conversations
- Present treatment plans in a confident, supportive, and patientcentered manner.
- Discuss financial options, insurance coverage, and outofpocket estimates.
- Offer payment solutions and remove barriers to help patients accept needed care.
- Track case acceptance and follow up on unscheduled treatment.
Scheduling & Operational Support
- Schedule patients for treatment in alignment with provider goals and office production targets.
- Coordinate with front office and clinical teams to ensure smooth patient flow.
- Maintain accurate documentation, treatment notes, and followup tasks.
- Support insurance verification, preauthorizations, and benefit breakdowns as needed.
Team Collaboration
- Partner closely with doctors, hygienists, and front office staff to ensure a seamless patient experience.
- Participate in morning huddles, team meetings, and training sessions.
- Support a positive, growthoriented culture built on communication and accountability.
Preferred Experience & Qualifications
- 2+ years of experience in dental treatment coordination, front office, or patientfacing dental roles.
- Strong case acceptance skills and confidence presenting treatment plans.
- Solid understanding of dental treatment, insurance, benefits, and financial arrangements.
- Excellent communication skills with the ability to connect with patients of all backgrounds.
- Highly organized, detailoriented, and comfortable in a fastpaced environment.
- Experience with dental software (Open Dental) is a plus.
- Bilingual skills are a bonus.
Ideal Candidate Profile
- Warm, empathetic, and patientfocused.
- Confident in financial conversations and overcoming patient hesitation.
- Skilled at building trust and guiding patients toward better health.
- Thrives in a busy, multiprovider practice with high patient volume.
- Motivated by growth, teamwork, and delivering exceptional care.