Job Description
Job DescriptionJob Description
Works directly with system analysts and programmers to write and edit program and system documentation, user manuals, training courses, and procedures.
Conducts research about product by interviewing subject matter experts, reviewing existing documentation, and using the application.
Authors end-user documentation. Edits documentation projects, including copy, pre-press and accuracy editing.
Follows through on documentation project to completion, including client signoff, production and archival.
Having 3-6 years experience.
Role: Technical Writer (User Guides & SharePoint)
Duration: 6 months (extension likely)
Location: Onsite 4 days/week (EST), 40 hrs/week
Project: Software documentation & SharePoint management
Key Requirements:
Proven technical writing experience for software products
Experience with Microsoft 365 tools (Teams, OneDrive, Power Automate)
Hands-on SharePoint authoring/admin experience
Ability to simplify complex concepts for non-technical audiences
Visual design proficiency (diagrams, screenshots, flowcharts)
Responsibilities:
Gather information from subject matter experts
Create and update user guides, help articles, and training materials (including videos)
Manage and organize documentation in SharePoint
Implement content management best practices (versioning, taxonomy)
Edit and proofread for clarity and consistency
Review new features/releases for documentation accuracy