URGENT HIRING: Financial Care Counselor [Afternoon Shift]- JD2025

Job Description

Job Description

Why This Role?

As a Financial Care Counselor, you are the face of the hospital’s financial operations. You will manage the intersection of high-level finance and human-centric service. From assisting families during trauma arrivals to navigating complex insurance landscapes, your work ensures the hospital remains a sustainable pillar of the community.

What You Will Do

• Patient Advocacy & Registration: Accurately identify patients, update demographics, and ensure all insurance data is "clean" for the billing cycle.
• Financial Navigation: Educate patients on their financial responsibility, provide estimates, collect point-of-service payments, and assist with Financial Assistance/Medicaid applications.
• Emergency Dept. Specialist: Manage specialized workflows including Trauma arrivals and Decedent Care with professionalism and empathy.
• Revenue Cycle Integrity: Resolve claim edits and insurance mismatches in real-time to prevent billing denials.
• Patient Experience: Act as a "Service Excellence" ambassador, rounding in waiting rooms and ensuring patients feel heard and supported.

✅ Who You Are

• Educated & Experienced: * High School Diploma required (Associate’s in Accounting or Healthcare preferred).
• • 2+ years of experience in hospital access/billing OR a Bachelor’s degree with 1 year of public-facing experience.
• Physically Resilient: You are comfortable being on your feet for long periods (up to 12 hours) to perform bedside registrations in the ED.
• Emotionally Intelligent: You can maintain a calm, professional demeanor while engaging with patients suffering from physical trauma or high stress.
• Tech-Savvy: Proficiency in Maestro Care/Epic is a significant plus

Recruiter Note: This position is for an immediate start. Please ensure your resume highlights your experience with insurance verification and point-of-service collections.

Company DescriptionTechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal.

We serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness.

We also have national recruiting

Company Description

TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally. We are a MBE (NMSDC), WBE (WBENC), and WOSB certified minority business that has been awarded 2017 TAPFIN Premier Partner, 2016 Manpower Excellence Award, 2016 TAPFIN Elite Partner, are a Known Tier Supplier for Agile 1, and have been ranked as a Top Women and Minority Owned Company since 2004 by several businesses including Philadelphia Business Journal, Diversity Business, Inc 5000, Inc 500, San Francisco Business Times, Diversity2000, and Los Angeles Business Journal. \r\n\r\nWe serve the contract staffing, direct hire, staff augmentation, recruitment, HR management, and project outsourcing needs of clients nationwide. Striving to create personal relationships with clients, TechLink Systems becomes a virtual extension of clients’ own in-house capabilities to help achieve new levels of growth, productivity, and competitiveness. \r\n\r\nWe also have national recruiting