Job Description
Job Description
Job Summary
We are seeking a friendly and motivated Cashier to join our team at Popeyes Louisiana Kitchen. As a Cashier, you will be responsible for providing excellent customer service, accurately handling transactions, and ensuring the smooth flow of operations at the front counter or drive-thru.
Responsibilities
Customer Service
- Greet customers warmly and take their orders accurately and efficiently.
- Handle inquiries about menu items and provide recommendations for upselling sides, drinks, and desserts.
- Maintain a professional and friendly demeanor at all times.
Cash Handling
- Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately.
- Ensure all transactions are recorded properly and change is given correctly.
- Follow procedures for cash handling, including opening and closing cash drawers.
Food Handling and Presentation
- Ensure all orders are packed accurately and presented neatly.
- Follow food safety guidelines when handling prepared items.
- Assist in preparing small items like drinks, sauces, or desserts when needed.
Cleanliness and Maintenance
- Keep the front counter, dining area, and drive-thru clean and organized.
- Refill napkins, condiments, and other customer-facing supplies as needed.
- Report any maintenance or equipment issues to the manager promptly.
Teamwork
- Support team members during peak hours by assisting with tasks as needed.
- Communicate effectively with kitchen staff to ensure smooth order preparation and delivery.
- Adhere to company policies and procedures to maintain a positive work environment.