Inside Sales Specialist - Retail operations

Job Description

Job Description

• Provide support for assigned electrical/wholesale distributor as the primary go-to contact for assistance.
• Provide support for escalating issues/resolutions for Merchant or Sales Manager.
• Ensure new items are created within distributor's portal in a timely manner with new product releases.
• Reviewing all account's EDI orders, ensuring accurate pricing.while maintaining the supplier’s order portals.
• Receiving and handling RGA requests or manual purchase orders for account
• Assist in identifying applicable Halco products based on customer or sales manager request, providing customer’s identifying part numbers.
• Proactively and productively solve problems and identify opportunities for distributor
• Field customer calls.
• Follow up on any open issues within account until they are handled to completion.
• Respond in a timely and professional manner to any/all customer inquiries, questions, and/or concerns received.
• Communicate with appropriate internal resources any potential new and/or add-on sales opportunities, and/or other information that might be relevant to the overall business.
• Collaborate with the Regional Sales Manager providing insights into sales trends to identify opportunities.
• Participate in distributor trade shows as needed, representing Halco lighting.

Minimum requirements:

• Minimum of four years of inside sales/sales support experience supporting an Electrical distributor
• Commercial lighting experience a plus
• Big Box fulfillment a plus
• Extraordinary communication skills - written and oral
• Problem solving skills - Solution focused with ability to diffuse negative outcomes
• Relationship builder - Professional, friendly and courteous
• Good at multi-tasking and keeping organized
• Self-driven - Results oriented and goal focused
• Skilled in utilizing Microsoft Office programs
• Some travel required - 10%

  Why Halco?

• Competitive salary plus incentive
• Comprehensive benefits available day one
• Generous paid time off programs
• Continual online learning and in person product training

Local candidates preferred