Learning Managment System Administrator

Job Description

Our Company:

The American Thoracic Society (ATS) improves global health by advancing research, patient care, and public health in pulmonary disease, critical illness, and sleep disorders. Founded in 1905 to combat TB (Tuberculosis), the ATS has grown to tackle asthma, COPD (Chronic Obstructive Pulmonary Disease), lung cancer, sepsis, acute respiratory distress, and sleep apnea, among other diseases.

The Position:

Reporting directly into the ATS Director of Lifelong Learning, the Learning Management System (LMS) Administrator plays a critical role in optimizing ATS Ed+, the ATS’ Learning Management System to deliver a seamless and engaging learning experience for our users. Key responsibilities are to build activities and learning pages; ensure that products meet technical requirements of hosting platforms; troubleshoot technical issues; generate reports and analyze performance data. This role requires a balance of technical skills with LMS systems and project management.

Position Responsibilities:

• Configure the EthosCE platform to align with the organization’s specific needs. Check for and review Ethos system updates.
• Connects ATS Ed+ with other systems (internal and external) as needed to create a seamless digital ecosystem. Conducts regular system audits and updates to maintain system performance
• Oversee the creation, upload, and organization of online learning content. Ensure consistency across the user experience. Maintain course catalog and retire expired courses. Ensure consistency and quality control across all activities on the LMS.
• Build, generate and analyze reports to guide data-driven decisions. Monitor usage trends, user satisfaction, and identify opportunities for improvement.
• Provide prompt technical support and resolve issues to ensure a seamless user experience on ATS Ed+. Monitor customer support email and provide prompt responses.
• Develop and maintain LMS documentation, workflows for launching learning activities including user guides and training materials.
• Partner with cross-functional teams, such as IT, Finance, and external partners as needed.
• Advise on best practices, by staying up to date on current and new technologies.
• Serve as the primary liaison with external partners and vendors to oversee the end-to-end development of online learning modules. This includes managing timelines, facilitating cross-functional communication, ensuring adherence to educational objectives and branding guidelines, managing volunteer members and subject matter experts, and proactively resolving issues to deliver high-quality, engaging content on schedule and within budget.

Position Qualifications:

• BA/BS degree required.
• 4 years of relevant experience.
• Strong skills within communication, project management, and problem solving.
• Demonstrated experience with learning management system technology, such as Captivate, Articulate, Vimeo, GoToWebinar, procedures and practices. Experience with Ethos CE/Cadmium required.
• Experience with Salesforce and other design tools preferred.
• Knowledge of medical education and emerging educational learning formats. Familiarity with instructional design principles.

Reasons to consider us:

• Hybrid work environment (two remote days each week)
• Generous paid holidays & paid time off
• Comprehensive medical, dental, and vision benefits
• 403b with partial company match
• Commuter benefits

Physical requirements:

• Please note that this is a hybrid position that will require you to come into our New York Office on Tuesday, Wednesday, and Thursday each week.
• Some travel may be required, such as to our annual International Conference and Grover Conference.
• You may experience prolonged periods of sitting and/or standing.
• You may experience repeated typing motions involving your wrists, hands, and/or fingers.
• You may need to lift or carry up to 15 pounds of work equipment.

Pay Range: We are pleased to offer a range of $90,000 - 95,000 for this position.

ATS is an equal employment opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all individuals. ATS will not discriminate against any applicant for employment, employee, or intern on the basis of race, creed, color, sex, gender identity or expression, religion, national origin, age (40 and over), disability, military status, veteran status, genetic information or any other basis protected by applicable federal, state or local law. ATS also prohibits harassment of applicants for employment, employees or interns based on any of these protected categories. It is ATS’ policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

ATS is committed to the full inclusion of all qualified individuals. In keeping with our commitment, ATS offers reasonable accommodation in the hiring and employment process for individuals with disabilities. Accordingly, if you require a reasonable accommodation to fully participate in the application or hiring process you may request a reasonable accommodation at any time.