Director of Patient Services

Job Description

First Place Pediatrics, Inc. is looking for a dedicated and compassionate Director of Patient Care Services to join our vibrant and supportive team. Specializing in pediatric private duty nursing, First Place Pediatrics, Inc. is committed not only to delivering exceptional care but also to fostering a warm and cooperative work environment where nurses thrive and relationships flourish.

The DPCS is responsible for the management of the agency’s clinical operations, personnel performance, and delivery of quality clinical services. S/he assures compliance with federal, state, and local regulations as well as accreditation standards and assists the General Manager in achieving budget goals. The DPCS assumes the General manager and responsibilities in the absence of the General Manager.

Position: Full-Time Director of Patient Care Services

Location: West Covina, CA

Hours: 40 hours per week - Hybrid Schedule

Sign On Bonus: $5,000.00

Key Responsibilities:

• Clinical & Operational Oversight – Manage day-to-day clinical operations, patient referrals, and compliance with federal, state, and local regulations.
• Team Leadership & Development – Train, mentor, and oversee clinical staff to ensure quality care and adherence to company policies.
• Quality & Compliance – Lead quality assurance efforts, ensure compliance with regulations, and drive continuous improvement.
• Community & Public Relations – Build relationships with clients, healthcare professionals, and the community to support business growth.
• Administrative & Leadership Support – Assist with scheduling, chart audits, and workflow management while supporting executive leadership.

Qualifications:

• Registered Nurse (RN) licensure in the state of practice.
• Bachelor’s degree (preferred) in nursing or a health-related field.
• Minimum 3 years of home health experience, with at least 1 year in a supervisory or administrative role.
• Knowledge of Medicare Conditions of Participation and home health regulations.
• Strong leadership, communication, and problem-solving skills.
• Current CPR certification.
• Reliable transportation & valid driver’s license.

Benefits:

• Flexible scheduling for work-life balance.
• Up to $5k in annual bonuses
• Comprehensive health insurance (medical, dental, and vision).
• Paid time off (PTO) to support your personal time.
• Professional development opportunities.
• A fun and collaborative work environment where team spirit and mutual support are valued.
• Opportunities to build lasting relationships with families and make a real difference in the community.

Schedule:

• 8-hour shifts, Monday to Friday.
• Day shifts that promote a balanced routine.

Work Location: West Covina, CA. There will be travel associated with this position to patient homes and other offices.

Compensation: $110,000-$115,000 per year

Join First Place Pediatrics, Inc., where your skills and compassion meet a welcoming team and a community that appreciates your care. Experience a fulfilling, enjoyable, and collaborative work environment!