Job Description
Job Description
Location: Preference to Denver, CO or Remote anywhere in the US
Length of Contract: 9 months
Responsibilities:
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Design planning, record creation and capacity fulfillment throughout the U.S
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Works with Project Managers to effectively deliver service requirements to customers.
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Design DWDM network per Network Architectures standards and future growth of our network and customer base. Implement DWDM wave circuit designs for the core of the network as needed. Creates Engineering Design Packages that are discernible by Operations personnel.
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Provides timely updates to project managers and leadership for service deliverables and due dates.
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Reviews capacity request for correctness and clarifies any design related items back to the responsible departments.
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Maintains specific customer commitments and deadlines (Salesforce or future system used) database.
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Provides support to field operations to resolve provisioning problems; reviews and verifies technical data in an effort to project issues.
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Opens, forecasts, and maintains a budget based off of the service commitments.
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Secures quotes from our optical vendors, orders equipment, moves equipment from inventory to the field, writes scopes of works for installation of equipment.
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Exercises interpersonal skills in working with all internal customers.
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Performs other related duties or projects as assigned by management.
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Manage workload to identify critical issues and prioritize those items that must be completed daily.
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Work around obstacles and roadblocks within the order flow to obtain the priority required by Zayo to meet required due dates. Show initiative in getting work done.
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Participate in operations-related projects, as needed.
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Support manager during customer or network escalations as requested.
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Perform other miscellaneous duties, including staying abreast of technology and network solutions and cross training when needed.
Qualifications:
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Bachelor’s degree in a technical discipline or equivalent education, training and/or experience.
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Minimum of three (3) years telecommunications and/or data networking experience.
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Ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle customer conflict to a successful resolution.
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Excellent verbal and written communication skills.
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Working knowledge of optical systems and signal flow designs through fixed or flex grid networks using ROADM technology.
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Experience using Microsoft Office or Google programs and project management software.
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Able to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions in controlled situations. Deal with some abstract but mostly concrete variables.
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Familiarity with majority of the below products:
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Optical Systems: Fuji, Adva, Ciena, Cisco, Infinera, Nokia
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Salesforce, ServiceNow, Sitetracker equivalents
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Telecom inventory systems, Metasolv is a bonus
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Microsoft Office and Google programs, specifically Visio, Excel or G equivalent
Company DescriptionWAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.
Company Description
WAVSYS is a national solutions company offering contract, permanent and turnkey staffing solutions by leveraging its international network of 20 offices covering USA, Canada, and the UK.