Job Description
Job DescriptionBenefits:
- Gym Memberships
- Paid time off
- Training & development
About Us:
At Kino Roofing, we design and build beautiful, lasting, and innovative roofing solutions. As one of Tucsons fastest-growing companies, we pride ourselves on delivering excellence to every customer. Were looking for a dedicated, customer-focused Office Assistant to join our team and assist in daily operational tasks.
About the Role:
Were looking for a reliable, detail-oriented Office Assistant to help manage daily operations and support the Office Manager in maintaining order across the business. Youll handle essential administrative, scheduling, and customer service tasks.
Training Period:
The position will begin with a hands-on training period to ensure full confidence in every task. During this time, youll learn through a clear process: explanation and overview of the task, a live demonstration of how its done, guided practice until youre comfortable handling it independently.
Training pay is the same as regular pay, and youll be in the office full-time during this phase. The goal is to set you up for long-term success, not rush the process.
Key Responsibilities:
- Book appointments for inbound calls following our sales process and occasionally calling existing leads/clients in our CRM to generate more business.
- Maintain organized and accurate records within our internal systems.
- Manage customer inquiries and respond to online reviews.
- Update invoices, send deposit and warranty emails to clients.
- Conduct daily insurance invoice follow-ups and maintain documentation.
- Review and verify employee timesheets.
- Support insurance management: obtain quotes, process payments, review policies.
- Assist with additional administrative projects as needed.
Requirements:
- Organized, proactive, and dependable
- Strong communication and follow-up skills
- Detail-oriented and process-driven
- Able to multitask and adapt in a small, fast-paced office environment
- Previous experience in an office, roofing, or construction setting is a plus
Schedule & Pay:
- Full-time, MondayFriday, 8 am until 5 pm with a 1 hour lunch break
- Pay range: $18$22/hour, depending on experience
- Training pay is equal to regular hourly pay