Job Description
Job Description
Our associates celebrate lives. We celebrate our associates.
Pre-Arrangement Advisors are responsible for generating sales thru company-provided leads from multiple channels. Our primary focus is in-person meetings with families and preplanning seminars regarding prearranging. We also have the ability to sell remotely when necessary, and the Company will provide necessary telecommunication platforms to the Pre-Arrangement Advisors.
JOB RESPONSIBILITIES
- Convert Company provided leads into sales.
- Maintain a network of customers from Company provided leads.
- Builds and maintains a network of sources from which to identify new sales leads.
- Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
- Demonstrates the functions and utility of products or services to customers based on their needs.
- Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
- Daily use of SalesForce or applicable CRM system.
- Attend daily/ weekly/monthly calls, training, call blocks, floor time in the office or home.
- Report daily, weekly, monthly sales and appointments to Sales Manager
- Comply with industry compliance during the entire sales process
- Other responsibilities as assigned.
MINIMUM Requirements
Education
- High school diploma or Equivalent
Certification/License
- Appropriate Funeral Director License in Specific States Only
- First 30 days of employment complete PAA Curriculum Certification Dignity University
Experience
- 2-5 years of Business to Consumer, Inside Homes/Remote Sales experience (preferred but not required)
- 1-2 years of industry experience (preferred but not required)
- 3-5 years in transferable experience
Knowledge, Skills and Abilities
- Exceptional level of professionalism
- Strong telephone, interpersonal and communications skills
- High level of compassion and integrity
- Strong “one call/visit close” ability
- Must be able to multi task, set priorities and manage appointments
- Experience with in-home and/or seminar based sales preferred
- Proficient computer skills required, with experience working on a tablet preferred
- Independent, self-reliant, and self-motivated
- Excellent Customer Service Skills.
- Conveys information clearly and concisely in written and spoken communication
- Resolves problems and provides solutions to customers in a timely manner
- Time management and organizational skills
- Entry level Microsoft Office Suite (Word, Excel, Outlook)
- Reliable transportation
- Own a Cellphone
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
- Work indoors and outdoors during all seasons and weather conditions
- Limited amount of local and/or multiple location traveling
- Traveling to customer’s homes and local Business
- Business casual attire is required when in contact with customers.
Work Postures
- Frequent, continuous periods of time standing
- Sitting continuously for many hours per day
- May required climbing stairs to access buildings frequently
Physical Demands
- Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers, IPads, and phone usage
- Move, push and pull up to 25 lbs.
- Driving to and from appointments
Work Hours
- This outside sales position may require varied work hours depending on customer needs.
- Travel locally with the distance varying depending on the market.
Postal Code: 15090
Category (Portal Searching): Sales
Job Location: US-PA - WexfordCompany DescriptionLife’s not about a job, it’s about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!
Our Sales Professionals enjoy:
•\tUnlimited Income Potential - with a competitive commissioned incentive package
•\tStability – a recession-resistant, human centered business
•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.
•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-
class technology platforms
•\tOngoing training
•\tAdvancement opportunities
We think our CEO, Tom Ryan, says it best:
“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.”
BETTER HEALTH:
Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.
BETTER WEALTH:
We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.
BETTER SELF:
We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.
BETTER COMMUNITY:
Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.
Compensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Note: Eligibility requirements apply.
SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.
Company Description
Life’s not about a job, it’s about purpose.\r\n\r\nDo you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?\r\n\r\nWe’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!\r\n\r\nOur Sales Professionals enjoy:\r\n•\tUnlimited Income Potential - with a competitive commissioned incentive package\r\n•\tStability – a recession-resistant, human centered business\r\n•\tBrand recognition – Our Dignity Memorial® is the North America’s largest provider of funeral, cremation and cemetery services.\r\n•\tCompany-Provided Leads - we use the world’s #1 lead-management system and other best-in-\r\nclass technology platforms\r\n•\tOngoing training\r\n•\tAdvancement opportunities\r\nWe think our CEO, Tom Ryan, says it best:\r\n“At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best.” \r\nBETTER HEALTH:\r\nWellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident.\r\nBETTER WEALTH:\r\nWe are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses.\r\nBETTER SELF:\r\nWe encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options.\r\nBETTER COMMUNITY:\r\nOur Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year.\r\nCompensation: $40,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)\r\nNote: Eligibility requirements apply.\r\nSCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.\r\nFor any difficulties with the application process, please reach out to SCI.jobs@sci-us.com.