Job Description
Job Description
The Receptionist serves as the first point of contact for the organization, responsible for managing front desk operations and delivering excellent customer service. This role involves greeting visitors, managing phone calls, scheduling appointments, and performing administrative tasks to support office efficiency and professionalism.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer, screen, and direct incoming phone calls
- Schedule and coordinate appointments and meetings
- Maintain the reception area’s cleanliness and organization
- Handle incoming and outgoing mail and packages
- Support administrative duties such as filing, data entry, and record keeping
- Provide information about company services and policies to visitors and callers
- Manage visitor logs and security procedures