Job Description
Job Description
Now Hiring: Legal Intake and Marketing Manager
Location: Santoni, Vocci & Ortega, LLC – Timonium, MD
Employment Type: Full-Time, In-Person
About Us
Santoni, Vocci & Ortega, LLC is a boutique litigation law firm based in Timonium, Maryland, focused on tenants’ rights, consumer protection, and personal injury matters. We are committed to providing professional, compassionate, and results-driven advocacy for our clients.
Position Overview
We are seeking a highly organized and personable Legal Intake and Marketing Manager to serve as the first point of contact for prospective clients and to support the firm’s marketing and outreach initiatives. This role plays a critical part in delivering a positive client experience and supporting the firm’s growth.
Key Responsibilities
- Serve as the primary point of contact for prospective clients via phone, email, and online inquiries
- Conduct initial intake interviews to gather relevant case information accurately and professionally
- Manage, track, and follow up on leads using the firm’s CRM system
- Coordinate marketing initiatives, including social media content, email newsletters, direct mail campaigns, and community outreach efforts
- Collaborate with attorneys and staff to improve intake processes and client acquisition strategies
- Maintain confidentiality and professionalism consistent with a legal environment
Qualifications
- Strong verbal and written communication skills
- Excellent organizational skills and attention to detail
- Experience in legal intake, customer service, sales, or marketing preferred
- Familiarity with marketing platforms and social media tools
- Ability to manage multiple priorities in a fast-paced office environment
- Proficiency with basic office software and CRM systems preferred
Compensation & Benefits
- Salary Range: $22 - $30 / hour + bonus opportunity(commensurate with experience)
- Health insurance benefits
- Retirement benefits
- Paid time off and holidays
- Opportunities for professional development and growth
Equal Employment Opportunity Statement
Santoni, Vocci & Ortega, LLC is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, or any other status protected by applicable federal, state, or local law.
Reasonable Accommodation
Applicants who require a reasonable accommodation to apply or participate in the hiring process may contact us to discuss their needs.
How to Apply
Please submit your resume and a brief cover with the subject:
Intake and Marketing Manager Application
Company DescriptionSantoni, Vocci & Ortega were brought together by a singular vision to achieve justice and ensure the dignity of each client. Combined, we have over 40 years of legal experience and are passionate advocates for those who have been taken advantage of, victimized by fraud or injured.
We are a firm of trial lawyers who will be in your corner fighting against ruthless corporations, mortgage lenders, debt collectors, car dealers, landlords and insurance companies.
We have the experience needed to take on corporations whose greed has led them to take advantage of consumers and injured victims.
Company Description
Santoni, Vocci & Ortega were brought together by a singular vision to achieve justice and ensure the dignity of each client. Combined, we have over 40 years of legal experience and are passionate advocates for those who have been taken advantage of, victimized by fraud or injured.\r\n\r\nWe are a firm of trial lawyers who will be in your corner fighting against ruthless corporations, mortgage lenders, debt collectors, car dealers, landlords and insurance companies. \r\n\r\nWe have the experience needed to take on corporations whose greed has led them to take advantage of consumers and injured victims.