Program Coordinator III (Pima County One-Stop, Tucson)

Job Description

Job Description

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

This position is housed at the Pima County One-Stop Center. Under supervision by County, counsels, evaluates, trains and assists One-Stop System customers requiring assistance in gaining initial employment or re-employment by giving them access to needed community services. Additionally, the Workforce Development Specialists participate in County-led internal and external activities to market One-Stop System program services. Carry out services designed and managed by County to assist One-Stop customers and participate in this classification specification is defined as both the general public seeking employment related services and the public/private sector employers.

ESSENTIAL FUNCTIONS

Overview:

• Counsels One-Stop System customers regarding the labor market, availability of jobs, and skill and educational requirements
• Interviews and counsels One-Stop System customers to determine short- and long-term career goals, barriers to employment, and need for additional training and education
• Evaluates needs of One-Stop System customers for additional services such as mental and behavioral health, health-related issues, and emergency housing, and coordinates referrals with appropriate agencies; provides career and academic counseling as well as crisis intervention
• Provides individual and group counseling related to job loss and reemployment
• Develops and conducts employability skills classes and workshops to address general and specific workforce career and job search issues
• Coordinates referrals with appropriate agencies and schools
• Administers and interprets standardized tests such as career interest inventories and aptitude and personality tests and conveys results to clients
• Reviews job orders and matches One-Stop System customers with job requirements using manual or computerized file searches
• Refers customers to companies, in response to company job orders; continues job referrals until job placement occurs
• Instructs clients individually and through workshops in resume writing, job search and interviewing techniques as well as entrepreneurial skills
• Develops on-the-job training contracts, including specifications for wage levels and length and content of training
• Presents program orientation sessions for One-Stop System customers; refers One-Stop System customers to training for occupational skills upgrading

Outreach:

• Works with community employers to promote and develop job opportunities for One-Stop System customers in the Tucson community
• Acts as a representative for the One-Stop System programs to community agencies such as the Chamber of Commerce, business associations, and economic development organizations
• Represents the One-Stop System before groups, including employers and community agencies, through speaking engagements and individual meetings
• Assists in various One-Stop System program activities, as well as business retention, entrepreneurial start-up, business expansion, and new business recruitment
• Advises businesses of available tax incentive programs for employing program customers; works with client organizations to develop and plan short- and long-term layoff activities; coordinates pre-layoff activities for employers
• Conducts follow-up contact with employers to determine status of job referrals and employment of One-Stop System customers

General:

• Maintains required confidentiality and security of information created or encountered in the course of assigned duties
• Maintains comprehensive manual and computer-based records, databases, and files, including individual client case files
• Reports on customer job placement outcomes
• Prepares and submits routine, recurring and special reports on activities to management
• Under County supervision, may oversee the work of temporarily assigned personnel from outside the department

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position, and will be considered by the Corporate Director of Human Resources

• Bachelor Degree in Rehabilitation, Counseling, or Education
• Basic American Sign Language Skills, or willingness to learn
• Knowledge of labor market, vocational service systems and employment/employer supports
• 1 year of experience in a vocational setting
• Knowledge of the Vocational Rehabilitation and/or Workforce Innovation and Opportunity Act (WIOA) system

REGULATORY

• Must be at least 18 years of age
• Valid driver license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card (employer paid)
• Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS

• Master Degree in Rehabilitation, Counseling, or Education
• Proficiency in American Sign Language, assistive listening devices, and culture
• 2 years of experience working directly with Deaf or Hard-of-Hearing individuals and/or individuals with disabilities
• Additional years of directly-related experience
• 1 year of experience working in Rehabilitation
• 1 year of experience working in Vocational Education
• First Aid and CPR certification

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.