Job Description
Looking for a new job opportunity? Check out this role! Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Member Services Specialist for a contract position! Interested? Get more details below.
- Contract Dates: September 8 – December 8
- Worksite Locations: Onsite in Maple Grove, Waite Park, or Long Prairie, MN
- Pay Rate: $21/hour
- Schedule: Monday–Friday, 37.5 hours per week through October 1; increasing to 50–55 hours per week (overtime) after October 1.
What you’ll do as the Member Services Specialist:
- Work with members and prospects in person, over the phone, and through email to identify their needs and transfer them to the appropriate team or team members
- Greet members and prospects
- Ensure full customer satisfaction and maintain a friendly, helpful demeanor
- Ensure signs are on the door and updated for office holiday closings, agency meetings, etc.
- Maintain a clean and orderly reception area
- Maintain a log for any maintenance services done in the office
- Handle mail based on the needs of the office location
- Record customer interactions and data by documenting notes appropriately
- Schedule appointments for members
- Update database with returned or undeliverable mail
- Always ensure confidentially and control access to sensitive information
What you’ll bring to the Member Services Specialist role:
- Associate’s degree or equivalent combination of education and experience preferred
- Excellent verbal and written communication skills
- Excellent customer service skills, including telephone and listening skills
- Good problem-solving and time-management skills
- Proficient in Microsoft Office Suite
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with the next steps! For questions or more information about this role, please call our office at (651) 772-9225.
As an equal-opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!