Job Description
Job DescriptionDescription:
Hybrid 4 days onsite, 1 remote. in Greenwood Village, CO
The Functional Analyst will support and enhance a new SaaS-based rating and account management platform for an emerging business at the organization. The role serves as a liaison between product, user support, engineering, and finance to manage the platform, support releases, and improve processes. The analyst will research functionality inquiries, manage enhancement requests, monitor billing activity, and translate business needs into technical deliverables. Experience with billing concepts, general ledger integration, and reporting is required to ensure operational and financial alignment.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $60.00 to $65.00/hr. W2
Responsibilities:
- Serve as the primary point of contact between product, user support, and engineering/development teams.
- Manage the SaaS billing platform and coordinate feature enablement.
- Research functionality inquiries and document findings.
- Log, manage, and prioritize enhancement requests.
- Provide support for billing system releases and upgrades.
- Compile data and produce reports to monitor billing activity.
- Assess system performance and recommend process improvements.
- Identify, document, report, and track system issues.
- Support translation of business needs into formal technical requirement deliverables.
Experience Requirements:
- 4 to 6 years of relevant experience in functional analysis, business analysis, or product operations.
- Experience with billing and financial concepts including subscriptions, rate plans, charges, credits, general ledger, financial reporting, and payment processing.
- Understanding of SaaS platforms and their operational models.
- Ability to pull, analyze, and summarize reports to monitor billing activity.
- Familiarity with general ledger and payment processing concepts.
- Experience bridging functional gaps between product, engineering, and finance stakeholders.
- Detail orientation with strong issue tracking and documentation skills.
- Zuora platform experience (preferred).
Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.About Eliassen Group: Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!