Receptionist/ Administrative Assistant

Job Description

Job DescriptionDescription:

Join Our Moline Team!

Bethany for Children & Families is on the lookout for a welcoming, detail-loving, and organized Receptionist/Administrative Assistant to join our amazing team in Moline, Illinois!

If you’re the kind of person who can answer phones with a smile, keep an office humming, and jump in to help with everything from scheduling to spreadsheets, we want you on our team. This role is the heartbeat of the office — keeping things running smoothly while making everyone feel at home.

Pay Rate: $17.43 per hour

Benefits That’ll Make You Smile

We don’t just want you to work here — we want you to love working here. That’s why we’ve got perks to keep you happy, healthy, and growing:

• Competitive pay
• Vacation time that grows with you — earn with up to 80 hours in your first year, then bump up to 160 hours after.
• Sick time you can count on when you need it most.
• 11 paid holidays to relax and recharge.
• 403(b) retirement plan with 8% employer contributions.
• Choice of two health plans (one with an HSA + employer contributions).
• Dental insurance.
• Vision insurance (100% employer-paid).
• Life insurance & AD&D coverage included.
• Options for extra voluntary coverage if you want to beef things up.
• Educational Aid program to keep your skills sharp

What You’ll Be Doing (Your Everyday Superpowers)

Secretarial Services

• Answer phones and route calls like a pro.
• Greet clients, visitors, and building patrons with warmth.
• Operate office equipment (copiers, faxes, postage meters, shredders, etc.).
• Maintain room and vehicle schedules, keys, and logs.
• Update the agency database and create reports.
• Keep the workplace neat and organized.
• Help with ordering and storing office supplies.
• Open and distribute daily mail.
• Assist with securing active and closed case files.
• Help manage door security and telecom systems.
• Build positive relationships with staff, providers, and community members.

Administrative & Clerical Support

• Create signage and edit documents as needed.
• File paperwork in an organized manner.
• Build and maintain spreadsheets and organizational tools.
• Research products and services.
• Make service calls as needed.
• Attend and summarize meetings/trainings.

Operational Support

• Run errands (deliveries, pickups, etc.).
• Keep storage and common areas tidy.
• Move boxes, office supplies, and equipment as needed (up to 50 lbs.).
• Pitch in with other operational staff when needed.

And of course — any other duties that help the team thrive!

Requirements:What We’d Love to See in You

• High school diploma required (secretarial/administrative program or equivalent preferred).
• At least 3 years of receptionist, secretarial, or operational support experience.
• Clear communication skills — both spoken and written.
• Ability to work well in a cooperative setting with a diverse group.
• Proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
• Quick learner with technology (security systems, telecom systems, databases).
• Professionalism: punctual, tactful, detail-oriented, and a self-starter with good judgment.
• Sensitivity and responsiveness to cultural differences in the community.
• Ability to maintain confidentiality at all times.
• Must meet regulatory requirements for Child Welfare Agencies (background check, Illinois CANTS, Iowa Registry clearance, and DCFS driver certification if applicable).
• Ability to lift up to 50 lbs. and transport self to various agency/community locations.

Ready to Make a Difference?

We can’t wait to meet you! Apply today and become part of a team that’s all about supporting each other, growing together, and making a positive impact in our community

Equal Opportunity Employer

We celebrate diversity and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.