Job Description
Job Description
Job Title: Product Owner
Reports To: Director of Product Management
Founded in 1998, Rosnet is a leading restaurant back-of-house solution, providing tools and data analytics to help clients boost their profitability. Servicing all types of restaurants from QSR to fine dining, all backed by 24/7 customer support with real humans, Rosnet goes above and beyond the industry standard.
Rosnet is an incredible and inspiring place to work, offering a dynamic and engaging environment that fosters both personal and professional growth. Our team is not only vibrant and diverse, but it also brings together a wide array of talents, backgrounds, and perspectives, creating a rich tapestry of ideas and innovation. We pride ourselves on maintaining a perfect balance between hard work and enjoyment, ensuring that while we are dedicated to achieving our goals and delivering exceptional results, we also make time for plenty of fun and giving back to the community.
Job Summary:
The Product Owner (PO) contributes to the vision, strategy, and execution of our client-focused SaaS products in an Agile environment. This role possesses a strong interest in technology, advocate for user needs, and collaborate effectively across teams to deliver innovative solutions that drive value. This role is pivotal in ensuring the Food Management Services team achieves its mission by translating user feedback into actionable developments, aligning with organizational goals, and meeting key business KPIs.
Key Responsibilities:
Vision and Strategy:
- Define, articulate, and drive an ambitious product vision aligned with organizational objectives.
- Collaborate with stakeholders to ensure product vision and team goals align with business requirements.
- Partner with Product Directors/Managers to define business value for each product and support messaging, communication, and customer outreach efforts.
- Ensure day-to-day decisions, priorities, and sprint commitments consistently advance the product vision and long-term strategy.
Backlog and Prioritization:
- Own and manage the product backlog, maintaining a prioritized pipeline that is 3 to 4 sprints ahead of the team.
- Collaborate with Product Managers, Tech Leads, and Scrum Masters to determine which items should be expedited and included in the sprint.
- Use market research, user feedback, and usability studies to translate needs into actionable user stories and acceptance criteria.
- Facilitate release planning with stakeholders and lead weekly or bi-weekly product demos.
Team Collaboration and Leadership:
- Work with the product delivery team to ensure Value Stream goals are met and foster alignment across all stakeholders.
- Work cross-functionally with design, technology, business, and operations teams to push innovative solutions forward.
- Establish and maintain a non-hierarchical culture of collaboration, transparency, trust, and empowerment.
- Actively participate in Agile ceremonies, backlog grooming, and release planning to remove blockers and optimize team output.
Innovation and User-Centric Development:
- Advocate for user needs and integrate client feedback into the product roadmap.
- Encourage an experimental mindset, pushing boundaries to find new solutions and drive out-of-the-box ideas.
- Incorporate usability studies and research into product requirements to enhance satisfaction and ensure customer-driven design.
- Provide leadership that empowers team members to fail, learn, and grow.
Accountability and Communication:
- Demonstrate strong ownership of product decisions and outcomes, communicating rationale and progress with transparency.
- Be accountable for product-specific KPIs and communicate progress to stakeholders regularly.
- Support the Product Manager in communicating changes to the Product Roadmap, keeping the team aligned and informed.
- Ensure the Product Owner role remains distinct, allowing focus on backlog creation and management while enabling innovation and timely delivery.
Qualifications:
Experience and Skills:
- Demonstrated knowledge of or ability to learn about technology and digital products.
- Proven experience working on technical products in an Agile environment, including managing backlogs and facilitating Agile ceremonies.
- Strong communication and collaboration skills, with comfort engaging with senior business stakeholders.
- Ability to navigate the organization at a leadership level and make decisions that drive the team’s mission forward.
- Familiarity with tools like Jira, Confluence, or similar Agile project management platforms.
- Experience balancing user needs with organizational goals to prioritize and deliver value-driven products.
Key Attributes:
- Passion for challenging the status quo and driving innovative solutions.
- Not afraid to “roll up the sleeves” and go beyond the comfort zone to learn and lead by example.
- Strong leadership skills, fostering collaboration, transparency, and trust within the team.
- Demonstrates a commitment to continuous improvement and team empowerment.
- Comfortable facilitating Agile ceremonies and managing release planning while tracking team-level metrics.
BENEFITS
Rosnet offers very competitive base salaries. We also offer health, dental and vision insurance. The company matches up to 4% of your earnings deposited into your 401(k)-retirement plan. Everyone needs to recharge their batteries, so we offer two weeks of paid vacation along with six paid time off days per year. We want you to stay healthy, so we offer gym membership discounts.
EQUAL OPPORTUNITY EMPLOYER
Rosnet is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.