Patient Care Coordinator
Job Description
Referral Services Specialist (Remote – Local to Alhambra, CA candidates ONLY)
Location: Alhambra, CA (Remote with occasional onsite needs)
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Duration: 13-week contract with potential to extend or convert to FTE
Pay Rate: $25 -$33/hour DOE
Position Overview
A leading private medical enterprise is seeking a Referral Services Specialist to join a fast-paced, mission-driven healthcare environment. This role is ideal for someone who enjoys solving problems, coordinating complex workflows, and making a direct impact on patient access to care. The team is actively working through a backlog of referral documentation, making this an exciting opportunity to step in, contribute immediately, and help streamline critical processes.
Key Responsibilities
- Review referrals and identify missing or incomplete documentation
- Coordinate care across multiple service sites and specialties
- Collaborate with providers and care teams to assess medical necessity
- Support patient intake and admissions processes
- Communicate with patients and families regarding care coordination needs
- Ensure accurate and timely documentation within clinical systems
Required Qualifications
- 3+ years of experience in scheduling, case management, or utilization review
- Bilingual in English and Spanish - MUST HAVE
- High school diploma or equivalent
- Experience reviewing healthcare documentation and identifying gaps
- Minimum of 3 years of healthcare experience
- Strong organizational, time-management, and communication skills
- Proficiency with computer systems and standard healthcare technology
Preferred Qualifications
- Graduate of an accredited Medical Assistant or LVN program
- 1+ year of experience in scheduling, case management, or utilization review
Preferred Certifications
- Certified Medical Assistant (CMA) or LVN with a valid California license
Work Arrangement
Remote work is permitted. Local candidates are preferred and may be required onsite for equipment pickup, orientation, or occasional team events.