Account Associate - State Farm Agent Team Member
Job Description
Job DescriptionBenefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 1996, and since then, weve built a small but mighty team of three dedicated professionals. My journey with State Farm began back in 1988, but my career started in a completely different field as a pilot and I still fly as a private pilot today. I also played Division III basketball and was inducted into the Hall of Fame at Millikin University. Outside of work, Im an adrenaline enthusiast who loves cycling, staying active, and spending quality time with my grandchildren. My wife used to work alongside me in the agency, which makes our business truly feel like a family endeavor.
Community is at the heart of what we do. Im an active member of the Carmi Kiwanis Club and the Carmi Chamber of Commerce, and I stay involved locally by sponsoring events and coaching high school girls basketball. Giving back and staying connected to the people we serve is a core part of our mission.
We offer a flexible schedule something our team members, especially parents, really value along with paid time off and a $250 clothing allowance. Above all, were looking for someone with energy, positivity, and a people-first mindset. Insurance skills can be taught, but a go-getter attitude, self-motivation, and a genuine love for helping others are what make someone thrive here.
If youre looking for a career where your personality, initiative, and people skills can truly shine, this could be the perfect place for you.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Dave Matheny - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.