Job Description
Job DescriptionBenefits:
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
Job Description
We are hiring team members for our Oaks/Phoenixville. Team members will be acting as cashiers, managing all customer transactions with efficiency and a smile. Responsibilities include but are not necessarily limited to customer service, daily chores, and restocking. To be successful in this role, you should have previous experience in a customer service and/or retail position and some knowledge of cash registers and POS systems (we use Square). Open availability is strongly preferred. Priority interviews will be given to applicants with experience that relates to our industry. We have a small team and we enjoy a friendly and cooperative work environment; employees who wish to remain with us long-term will come to work prepared to be friendly and cooperative. We aim to be the best in the area at doing what we do, and we hope that if you join our team, you agree.
Responsibilities
Manage transactions with customers using cash or credit
Scan goods and ensure pricing is accurate
Issue receipts, handle refunds/exchanges where warranted
Redeem stamps and coupons
Cross-sell/upsell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when they enter the store and bid farewell when they leave
Maintain a clean and tidy work environment
Track transactions on balance sheets and report any discrepancies
Bag, box, or wrap packages
Restocking and unpacking new stock
Be a team player
Skills
Work experience as a retail cashier or in a similar role in sales
Basic PC/smartphone knowledge
Familiarity with electronic equipment, like cash register and POS
Good math skills
Strong communication and time management skills
Customer satisfaction-oriented
High school diploma/GED or above