Job Description
Job Description
Operations Manager
Schedule: Monday-Friday 1:00 PM-Close
Major Responsibilities:
- Manages and coordinates the activities of the outbound operations ensuring a productive, safe and inclusive work environment.
- Leads teams of Department Managers, Distribution Associates, & Support Associates.
- Achieves productivity, process and quality goals for areas of responsibility. Identifies and removes barriers to achieving departmental goals.
- Ensures adequate staffing levels according to the departments’ workload. Coordinates necessary staffing changes across departments based on projected volume.
- Ensures proper safety focus and required safety processes/training are implemented.
- Maintains functional plans around workforce planning, communications planning, and operational planning.
- Collaborates cross functionally with support staff.
- Understands and demonstrates Essendant's Core Values.
- Performs other duties as assigned.
Skills/Knowledge Required:
- Excellent interpersonal and leadership skills.
- Excellent written and verbal communication skills.
- Strong planning, change management and organizational skills.
- Demonstrate ability to solve problems, achieve results and foster strong customer service orientation.
- High degree of initiative, team building and dedication to effective positive change.
- Intermediate computer skills.
Education and Experience:
- Bachelor’s degree in Business, Logistics or related discipline preferred.
- Minimum five years of managing people and processes in Outbound.
Salary Range: $85,000-$115,000 plus bonus
Benefits:
- Health benefits (Medical, Dental, Vision)
- 401k with matching
- Company Holidays
- Overtime Pay for hourly employees
- Paid Vacation, Floating Holidays, and Sick Time
- Maternity and Parental leave benefits
- Employee discount
- Tuition Reimbursement
- Employee Assistance Program
ESSENDANT Inc. is a leading national distributor that fuels its customer's growth with a vast product assortment, world-class fulfillment network and a full suite of advanced sales and marketing tools. We strive for more than just success – we believe in building partnerships with our customers and our associates. Our business wouldn’t be thriving without our hardworking associates. We value all they bring to our company and offer a work environment that fosters collaboration, excellent customer service and personal growth. We are one team with endless possibilities. We are Essendant.
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ABOUT ESSENDANT
Company DescriptionEssendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.
Company Description
Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.